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Complaints & Resolution Specialist

hcmn
Companyhcmn
CategoryUncategorised
LocationAustralia
Remote—
EmploymentNot stated
LevelMid
SalaryNot stated by the employer
Posted7 Aug 2026
Last verified8 Aug 2026
SourceEmployer ATS (oracle)
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Description
As a Complaints & Resolution Specialist, you will be responsible for: investigating, resolving and providing high quality responses to escalated customer complaints within set timeframes, on behalf of the Trustee Offices. You will be responsible for achievement of organisational, client and team targets within set timelines ensuring standards are maintained.