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Hours: Full Time Applications: Closing date: 11.59pm, Sunday 12 July The Communications Manager: Marketing sits within the Communications team, leading marketing delivery across Soho Theatre’s programme. The role combines strategic planning with hands-on delivery, ensuring campaigns are integrated, audience-focused and commercially effective. Job Outline Strategic Planning • Lead the planning and delivery of marketing activity across Soho Theatre’s programme, ensuring campaigns are aligned with organisational priorities • Manage the annual marketing output across both venues, balancing priorities across multiple shows and projects • Work with senior colleagues to agree and manage box office targets and campaign budgets • Collaborate with ticketing, sales, digital and press teams to support audience development and income generation • Use audience insight and ticketing data to inform strategy and optimise performance • Monitor and evaluate campaign performance, applying learning to future campaigns Campaign Management • Devise and deliver creative, integrated marketing campaigns in alignment with the wider communications team (Digital, Press, Ticketing and Graphic Design) • Lead campaign planning and delivery for priority shows, with a particular focus on theatre productions • Oversee day-to-day campaign delivery across paid, CRM, partner and in-venue channels • Ensure alignment between marketing, digital content, press activity and audience communications • Oversee the production of marketing materials including copywriting, design and print outputs • Manage relationships with external agencies and freelancers including designers, photographers and media partners • Support visiting companies, artists and promoters to deliver campaigns in line with Soho Theatre’s brand • Identify and grow target audiences, including new and under-represented groups • Lead audience segmentation and targeted email campaigns using CRM systems • Work with digital and ticketing teams to analyse campaign performance and optimise future activity Team Leadership • Line manage Communications Officers (Marketing), supporting performance, development and day-to-day delivery • Delegate workloads and manage priorities across campaigns and team members • Foster a collaborative and high-performing team culture • Support training and development for the marketing team and freelancers General Responsibilities • Work collaboratively across Soho Theatre to maximise audiences, engagement and income • Support the delivery of Soho Theatre’s business plan and organisational objectives • Ensure consistency of brand and messaging across all marketing activity • Represent Soho Theatre with external partners, artists and stakeholders where required • Take an active role in first nights, press nights and key events • Champion equality, diversity, inclusion and access across all marketing activity • Ensure effective reporting, administration and communication across the team How This Role Contributes • Drives audience growth and ticket income across Soho Theatre’s programme • Delivers high-impact, integrated marketing campaigns across multiple artforms • Strengthens Soho Theatre’s brand profile and audience engagement • Supports commercial decision-making through campaign insight and performance analysis • Builds strong relationships across internal teams, artists and external partners