Communications Manager
Medecins Sans Frontieres (Doctors Without Borders) - Field
| Company | Medecins Sans Frontieres (Doctors Without Borders) - Field |
| Category | Marketing |
| Location | Non-Medical |
| Remote | On-site (inferred) |
| Employment | Not stated |
| Level | Manager |
| Salary | Not stated by the employer |
| Posted | 21 Feb 2025 |
| Last verified | 11 Aug 2026 |
| Source | Employer ATS (greenhouse) |
Description
About MSF USA | Doctors Without Borders
Doctors Without Borders/Médecins Sans Frontières (MSF) is an independent international organization that provides medical care to the people who need it most. The organization cares for people affected by conflict, disease outbreaks, disasters, and social exclusion in more than 70 countries. MSF offers medical humanitarian assistance solely based on need, regardless of race, ethnicity, religion, or politics. Our international project teams include medical, logistical, and administrative staff, most of them hired locally and working with their own communities. Our actions are guided by medical ethics and the principles of independence, impartiality, and neutrality. We also bear witness and speak out about the experiences of our colleagues and patients.
MSF USA is one of 24 sections supporting the global movement, primarily through staff recruitment, fundraising, advocacy, and communications. We welcome candidates who bring a wide variety of backgrounds and experiences to join us in working toward MSF’s social mission. Communications Managers
Our communications managers draw attention to the areas where we work. They document the conditions in locations such as a camp for internally displaced people in the Democratic Republic of Congo and collect testimonies aboard MSF's lifeboats in the Mediterranean. Our communications staff play a crucial role in enabling MSF to witness injustices and human rights violations.
Responsibilities
As a communications manager working with Doctors Without Borders/Médecins Sans Frontières (MSF), you will help bring the world’s attention to the communities we work with and the medical humanitarian needs of the people we assist. To do so, you will develop and implement operational communication strategies and materials, while building MSF visibility and acceptance. You will identify communication opportunities and objectives that assist the project’s goal, construct relevant content, identify audiences and utilize effective communication tools.
You will convey MSF communications and advocacy messages to local and international audiences through relevant communications channels. You will help MSF’s project teams manage MSF communications and reputation with communities, patients, colleagues and other key stakeholders; maintain close contact with key local and foreign media; facilitate media visits to projects and act as a spokesperson; produce reports on the local media landscape; manage, develop and supervise locally hired colleagues.
Requirements
Previous working experience of at least four years in communications or journalism
One year of experience in lower-income countries and/or unstable contexts
Previous working experience in producing communications content
Experience with MSF or other international NGOs in lower-income countries
Experience working in an international environment
Social media knowledge and skills (including community management)
Basic audiovisual skills (photo, video, editing)
Fluent in English and French (MSF working languages)
Self-driven with the ability to take initiative
People management skills
Commitment to MSF’s guiding principles and values
A flexible approach
Able to cope with high levels of stress/able to work in stressful environments
Strong team player
Negotiation skills and a diplomatic approach
Ability to work within a diverse team
Assets
Degree in journalism, communications, humanitarian affairs, political sciences, or related university degree.
Before you apply
As you consider applying to undertake an MSF assignment, it is essential that you have a well-informed and realistic personal reflection. Assignments often mean long hours with a heavy workload, basic living conditions, and working and living in often chaotic and volatile environments.
Security and Safety
Because Doctors Without Borders’ purpose is to bring medical as