Job Opportunities API

CSN Champlain Auto Body is seeking a skilled and experienced Collision Repair Appraiser to join our team. The successful candidate will play a key role in providing accurate repair plans and estimates, ensuring customer satisfaction, and contributing to the overall success of our business. Responsibilities: Job Knowledge and Expertise : Thorough understanding of collision repair processes. Proficiency in estimating software (e.g., Mitchell, Audatex). Knowledge of parts sourcing and ordering procedures. Ability to accurately read and interpret damage reports. Familiarity with insurance company protocols and guidelines. Customer Service and Communication : Clearly communicate repair details and plans to customers. Demonstrate professionalism and empathy when interacting with customers. Effectively manage customer expectations. Respond promptly to customer inquiries and concerns. Efficiency and Time Management : Provide accurate and timely repair plans and estimates. Meet deadlines for estimate and plan submission. Prioritize tasks effectively during high-volume periods. Teamwork and Collaboration : Collaborate with technicians to ensure plan and estimate accuracy. Demonstrate willingness to assist teammates when needed. Maintain a positive attitude in team settings.