Job Opportunities API

Collections Specialist Temp-to-Hire Location : Baton Rouge, LA 70809 Start:  ASAP Pay: $23-$25/ Hour Shift:  M-F 8am- 5pm, 40 hrs/ week On-Site Requirement Must be able to commute daily (onsite attendance required daily). Not a remote position. Experience Minimum 1-2 years in Accounts Receivable and/or Collections Proven experience managing open invoices and customer payment cycles High school Diploma or Equivalent Systems & Technical Skills Experience with D365 Finance & Operations preferred (or similar ERPs: SAP, Oracle, NetSuite, etc.) Strong ability to document collection activity directly in the ERP Skilled in Excel for aging reviews, account tracking, and reporting Collections & Communication Skills Experience making outbound collection calls to customers Professional and confident in resolving payment issues Timely and accurate in responding to customer and internal emails Able to manage a portfolio of accounts and prioritize collections efforts Problem Solving & Escalations Strong problem-solving skills to identify root causes of delinquency Ability to handle account disputes and work cross-functionally toward resolution Knows when and how to appropriately escalate high-risk accounts, non-payment, or billing concerns to leadership Work Habits & Documentation Consistently adds detailed notes on customer interactions and follow-ups Able to follow procedures and escalation workflows Can work independently once trained while staying aligned with team priorities Professional Expectations Must have a go-getter attitude and strong team spirit Positive, proactive mindset with willingness to support the broader AR function