Colleague Support Planner, Weston-Super-Mare, Somerset
familyadventuresgroup
| Company | familyadventuresgroup |
| Category | Uncategorised |
| Location | — |
| Remote | — |
| Employment | Not stated |
| Level | Not stated |
| Salary | Not stated by the employer |
| Posted | 11 Aug 2026 |
| Last verified | 12 Aug 2026 |
| Source | Employer ATS (teamtailor) |
Description
Colleague Planner Location: Family Adventures Group Head Office, 27 Beach Road, Weston-super-Mare Reporting to: Chief Quality & Operations Officer (CQOO) Salary: £19,214 per annum (£30,742 Full-Time Equivalent) About Family Adventures Group Family Adventures Group operates award-winning nurseries and family leisure venues across the South West, Midlands and Wales. We are passionate about creating exceptional experiences for children, families and colleagues, and are proud of our people-first culture. Everything we do is guided by our values, known as ARCH : Accountable We take ownership of our actions and deliver on our commitments. Reliable We can be trusted by colleagues, children, families and partners. Caring We put people at the heart of every decision we make. Honest We act with integrity and communicate openly and respectfully. Role Purpose The Colleague Planner plays a critical role in ensuring our nurseries and support functions have the right people, in the right place, at the right time. Working closely with operational leaders, nursery managers and support teams, you will coordinate staffing plans, monitor colleague availability, support workforce deployment, and help maintain safe staffing levels across the group. As staffing decisions and operational requirements often arise early in the day, this role provides proactive support from 7:30am, helping managers respond quickly to absences, staffing gaps and changing operational needs. This role requires exceptional organisation, attention to detail and communication skills, together with the ability to make informed decisions in a fast-paced operational environment. Hours of Work The role requires a 7:30am start each working day , reflecting the need to support operational staffing requirements across the business during the early morning period. The standard working pattern is 7:30am to 12:30pm, Monday to Friday (25 hours per week) . However, we recognise the value of flexible working and are open to discussing alternative weekly hours and working arrangements with the right candidate. The successful candidate must be available to start work at 7:30am , but there is flexibility around the total number of hours worked each week to suit individual circumstances and business needs. Key Responsibilities Workforce Planning & Scheduling Produce and maintain colleague deployment plans across the group. Monitor staffing levels, occupancy forecasts and operational requirements. Support nursery and operational managers in optimising colleague rotas. Identify staffing gaps and arrange appropriate cover where required. Ensure staffing plans align with regulatory requirements and operational needs. Monitor annual leave, training commitments and colleague availability. Resource Coordination Maintain accurate records of colleague availability, contracted hours and working patterns. Coordinate short-term and planned movement of colleagues between settings where required. Liaise with agency providers and internal teams to source additional resource. Support the onboarding of new colleagues by ensuring workforce planning systems are updated. Reporting & Analysis Produce regular reports on staffing levels, utilisation, absence trends and workforce requirements. Highlight staffing risks, shortages and emerging trends to operational leaders. Support workforce forecasting and planning activities across the group. Assist the CQOO with projects aimed at improving workforce efficiency and colleague deployment. Communication Build strong relationships with nursery managers, operational leaders and support teams. Act as a key point of contact for staffing and deployment queries. Communicate staffing changes clearly, accurately and professionally. Provide advice and sup