Job Opportunities API

With over 58 stores and the largest avocational cooking program in the US, Sur La Table offers an unsurpassed selection of exclusive and premium-quality goods for the kitchen and table – and the culinary expertise and inspiration to go along with it. Whether the job entails interacting with our customers, driving digital growth, or providing vital behind-the-scenes support, we’re all here for the same reason – to roll up our sleeves and create happiness through cooking and sharing good food.  As a Coffee Specialist at Sur La Table, you are the in-store expert and advocate for all things, coffee.  This position is responsible for delivering #bestincenter service by sharing product knowledge, brewing techniques, and personalized recommendations.  The Coffee Specialist will play a key role in driving sales of espresso machines, grinders, coffee makers, and accessories through product demonstrations and educational classes. Key Responsibilities Customer Experience & Brand Representation ·        Represent Sur La Table’s brand and culture by creating memorable, educational experiences that inspire repeat visits and customer loyalty.  ·        Lead engaging and informative coffee brewing demonstrations that showcase our Sur La Table’s expertise and unique competitive edge offerings. ·        Educate customers on a variety of brewing techniques, including pour-over, French Press, AeroPress, espresso, cold brew, and coffee art. ·        Guide customers in selecting coffee beans based on flavor profiles, roast levels, and origin. Sales & Business Performance ·        Recommend appropriate coffee equipment and maintenance practices based on customer needs. ·        Promote and sell coffee products, equipment, and accessories to customers. ·        Assist the store in achieving revenue goals by driving customer engagement and conversion through education.  ·        Consistently meet or exceed culinary program goals by delivering exceptional classes that drive customer engagement and sales. Performance is measured by key KPIs such as second-class sign-ups, retail culinary product sales, and guest feedback through Google reviews. Team Engagement & Store Support          ·        Partner with store leaders to ensure alignment between culinary programming and store priorities.  ·        Collaborate on merchandising strategies that highlight key tools and products featured in classes.  Operations & Compliance ·        Ensure compliance with food safety standards, local health codes, and sanitation regulations. ·        Always maintains a coffee-ready store environment, ensuring quality and consistency across all in-store brewing methods. ·        Maintain accurate inventory levels, minimize shrink, and control supply and culinary expenses. ·        Ensure store safety and cleanliness, addressing any maintenance needs promptly. ·        Adhere to applicable wage and hour laws.  Accurately records time worked according to SLT Policy. ·        Model and ensure consistent adherence to all Sur La Table policies and standard operating procedures (SOPs). Physical Requirements ·        Ability to communicate verbally and work cooperatively with associates and customers. ·        Ability to remain standing for up to 4 hours at a time. ·        Ability to move about the store directing class participants while selling to customers and retrieving merchandise from stockroom or sales floor. ·        The capability to accurately perceive and differentiate variations in intensity or quality of flavors or odors, or to identify specific tastes or scents using the tongue or nose. ·        Ability to grab, reach, push, pull, bend, stoop, kneel, and crouch to retrieve and replenish merchandise from stockroom or sales floor. ·        Ability to use hands to s