Job Opportunities API

The Clinical Trial Manager / Site Delivery Lead will report directly to the Head of Clinical Operations, providing clear, timely updates on study progress, site performance, risks, and operational issues across the EMS Community Research Sites. They will support the Head of Clinical Operations by translating strategic objectives into operational delivery, ensuring consistent application of EMS standards, and driving high quality, compliant study execution. -quality, compliant study execution. The Clinical Trial Manager / Site Delivery Lead will provide end‑to‑end operational leadership for clinical research studies across EMS Community Research Sites. The role acts as the site delivery lead within Clinical Operations, accountable for day‑to‑day site performance, staff leadership, and the delivery of high‑quality, compliant clinical research activity aligned to protocol, ICH‑GCP, and all applicable regulatory requirements. The Clinical Trial Manager / Site Delivery Lead will provide functional line management to Site Managers, ensuring consistent application of EMS ways of working, operational standards, and clinical research delivery practices across regions. Requirements Main Duties · Study Delivery Leadership o Lead day‑to‑day operational delivery of clinical research studies across EMS Community Research Sites from a Clinical Operations perspective. o Translate protocol and sponsor requirements into clear, standardised workflows and procedures for site teams. o Oversee site readiness, activation, conduct and close‑out across EMS Community Research Sites. o Maintain high standards of protocol adherence, documentation quality, and GCP compliance at every stage. Act as the accountable owner for site level quality performance. o Act as a point of contact for the client / CRO / sponsor and escalation pathway. o Support site teams in preparing for sponsor / CRO monitoring visits and audits and ensure timely follow-up and closure of any findings or CAPAs. o Track operational performance for agreed KPIs in areas such as recruitment delivery expectations, participant visit timelines, protocol compliance, performance indicators, data entry timelines. o Drive timely corrective and preventive actions where required. · People Management and Leadership o Line‑manage Site Managers as required (permanent, contract and agency staff) to ensure consistency in delivery standards and operational excellence. o Set clear objectives, deliver feedback, conduct performance reviews, and provide ongoing coaching. o Support the development of staffing structures and rota expectations across EMS sites. o Participate in staff recruitment, onboarding and induction. o Lead and embed a high‑performance culture across study teams. · Operational Execution and Oversight o Coordinate resourcing, workload, and capacity across Community Research Sites to meet study timelines. o Ensure all site staff complete required GCP and study‑specific training before performing trial-related tasks and maintain compliance throughout the study. o Promote consistent EMS “way of working” across all hubs, ensuring best‑practice SOP and visit‑flow adoption. o Ensure essential documents, investigator site files and other site documentation are maintained to inspection ready standards. o Lead issue resolution, risk management, and cross‑functional problem‑solving. · Cross‑Functional Collaboration o Collaborate with Project Management, Operations, Medical, and Regulatory/Quality to maintain delivery to agreed milestones. o Ensure alignment between EMS operational delivery and sponsor expectations. · Continuous Improvement o Contribute to the development and refinement of systems and processes. o Capture lessons learned and feed into SOP updates, system enhancements, and training improvements. o Enable EMS community research sites to operate as a high‑performing, scalable clinical research site netw