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WE'RE UNLOCKING ACCESS TO THE NHS, BECAUSE HEALTHCARE IS NOT TRULY FREE UNTIL IT'S TRULY ACCESSIBLE 💙 The world’s best healthcare, for free. It's not a new idea, it's called the NHS. But the largest healthcare provider is fundamentally broken. Patient satisfaction is at an all time low, and the biggest reason cited is lack of access. So we’re on a mission to fix it with technology that actually works. We're building the front door of UK healthcare, creating a future where one billion NHS appointments are transparent and instantly bookable, and patients are guided to the right service first time using AI. We're developing critical national infrastructure. Today, 26% of GP practices in England use our patient registration software, while one in five GP practices in London use Bookable https://bookable.health/?utm_source=ashby Search to help new patients find and book appointments seamlessly. Our latest product, Bookable Navigator, extends this vision by automatically booking appointments for existing patients. We operate from within a working GP practice in East London 🏥 We're backed by Y Combinator, Innovate UK and the NHS Clinical Entrepreneur Programme, and were previously ranked the 8th fastest-growing startup in the UK and 33rd fastest-growing in Europe 🚀 ⛩️ OUR PRINCIPLES Exciting challenges lie ahead. Guided by our principles, we’ll meet these challenges with a thoughtful and caring approach. These principles drive everything we do at Healthtech-1: 1. 💙 Care deeply 2. 🏋️‍♀️ Work hard 3. 🤝 Be your word 4. 💬 Trust in radical truth and transparency 5.  🚀 Do your life's best work 6. 🥳 Find the fun Read more about our principles and our "why" in the Healthtech-1 Handbook https://link.ht1.uk/handbook.   🚀 THE MISSION We have an ambitious mission: to unlock access to healthcare by making every appointment in the NHS bookable. To reach national scale, our products must be clinically safe, evidence-backed, and trusted by every layer of the NHS — from frontline clinicians to national bodies. We’re hiring a GMC-registered clinician who will operate as Clinical Safety Officer (CSO) for the company. You’ll report to Raj (co-founder), and work closely and cross-functionally with our product teams.       🎯 GOAL EXPECTATIONS The majority of your role will be focused on strategic projects to help us unlock our big ambitious target of 500,000 Weekly Appointments Booked across the NHS. Your goals: 1. Achieve Class 2a medical device status required to provide AI care navigation and appointment booking within the NHS App. 2. Evolve our product-development and incident-management processes to the highest standards. 3. Own clinical safety within the company, incident investigation and management.     🔍 SCOPE OF THE ROLE   YOU FULLY OWN: - Class 2a medical device strategy and technical file - Post-market surveillance and ongoing governance - Evidence generation for NHS App integration - Authoring academic papers, white papers, and clinical explainers for ICBs - Clinical safety for all Healthtech-1 products - DCB0129 documentation, safety cases, hazard logs, clinical safety reports - Hazard identification workshops and risk analysis - Clinical incident investigation, communication, and close-loop follow up YOU CO-OWN (WITH PRODUCT AND ENGINEERING): - Safety requirements in PRDs, design reviews, and release gates - Data required for safety monitoring and risk detection - Risk mitigations that require product changes or design decisions YOU INFLUENCE (BUT DO NOT OWN): - Product roadmap - NHS regional relationships and ICB commercial strategy - IG, cyber security, and non clinical compliance YOU DO NOT OWN: - Day to day delivery - Commercial targets - Engineering resourcing or timelines   👍 REQUIRED EXPERIENCE - You must be a doctor registered with the GMC (you do not need licence