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Clinical Partnership Coordinator

NIVA Health
CompanyNIVA Health
CategoryHealthcare
LocationSouth Africa
RemoteRemote
EmploymentNot stated
LevelNot stated
SalaryNot stated by the employer
Posted13 Aug 2026
Last verified14 Aug 2026
SourceEmployer ATS (workable)
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Description
Position Summary The Clinical Partnerships Coordinator is responsible for coordinating and maintaining all provider compliance requirements with NIVA Health's facility partners to ensure uninterrupted clinical operations. This role serves as the primary liaison between NIVA Health, healthcare facilities, providers, and internal departments to facilitate the timely submission, tracking, and renewal of all required licensure, credentialing, regulatory, and onboarding documentation. The Clinical Partnerships Coordinator proactively manages compliance deadlines, maintains strong relationships with facility partners, and ensures providers meet all facility-specific requirements before rendering services. This highly autonomous position requires exceptional organizational skills, attention to detail, outstanding communication, and the ability to independently prioritize multiple competing deadlines in a fast-paced healthcare environment. The Clinical Partnerships Coordinator exemplifies NIVA Health's Core Values by demonstrating ownership, collaboration, responsiveness, and a commitment to operational excellence while supporting the organization's continued growth. The Clinical Partnerships Coordinator must exemplify the core values and mission of the organization, always exercising utmost discretion, diplomacy and tact in patient/staff interactions. NIVA Health Core Values: As a member of the NIVA Health leadership team, you will embody and promote our core values: Teamwork: Foster collaboration and unity across all levels of the organization. Resilience: Maintain a positive attitude and determination to overcome challenges. Open-Mindedness: Encourage innovation and diverse perspectives. Ownership: Take responsibility for achieving goals and driving success. Positivity: Inspire optimism and enthusiasm throughout the team. Duties and Responsibilities Provider Compliance Coordination Coordinate all provider onboarding requirements with facility partners. Ensure providers meet all facility-specific credentialing, licensing, and regulatory requirements before providing patient care. Track expiration dates for licenses, certifications, malpractice insurance, DEA registrations, and other required credentials. Coordinate timely renewals to prevent interruptions in provider privileges. Maintain accurate provider compliance records and databases. Facility Partner Relations Serve as the primary point of contact for facility credentialing departments and external partners. Develop and maintain positive working relationships with facility representatives. Respond promptly to facility requests for provider documentation. Coordinate completion of facility-specific applications, agreements, attestations, and regulatory forms. Ensure all documentation is submitted accurately and within required deadlines. Regulatory Compliance Monitor compliance requirements across all facility partners. Maintain current knowledge of applicable credentialing and regulatory standards. Ensure provider documentation remains complete and compliant with organizational and facility requirements. Escalate compliance concerns before they become operational issues. Deadline & Workflow Management Maintain a centralized tracking system for all provider onboarding, credentialing, renewals, and compliance deadlines. Prioritize competing requests while ensuring critical deadlines are consistently met. Proactively communicate upcoming deadlines to providers and leadership. Follow up with providers and external partners to obtain outstanding documentation. Communication & Collaboration Partner closely with: Human Resources Operations Credentialing Case Management Clinical Leadership Talent Acquisition Facility Representatives Provide regular updates regarding onboarding status and compliance milestones. Communicate professionally and effectively with providers regarding outstanding requirements. Continuous Imp