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Clinical Administrative Assistant

Xsolis, Inc
CompanyXsolis, Inc
CategoryHealthcare
LocationRemote
RemoteRemote
EmploymentNot stated
LevelNot stated
SalaryNot stated by the employer
Posted4 Aug 2026
Last verified9 Aug 2026
SourceEmployer ATS (greenhouse)
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Description
Redefining Healthcare with AI   Xsolis is an AI-driven technology company reducing administrative waste in healthcare by enabling smarter collaboration between providers and payers. Since 2013, our vision has been to create a frictionless healthcare system.    We are proudly headquartered in Franklin, TN - one of the nation's fastest-growing hubs for healthcare innovation - we are at the heart of a thriving ecosystem of health systems, payers, and technology leaders.    Our flagship product, Dragonfly®, is the first and only AI-driven platform to continuously assign real-time predictive scores for medical necessity. Dragonfly has delivered proven results across 600+ hospital, health system, and health plan clients and earned repeated industry recognition. With recognition on the Inc. 5000  and Deloitte Technology Fast 500 lists, Xsolis is also one of the fastest-growing privately-held companies in the country and across North America, and we're looking for talented people to grow with us.       Position Summary Details The Clinical Administrative Assistant will be a true business partner to a group of physicians,  nurses,  analysts,  and other staff  providing comprehensive administrative support. Initiative and sound decision-making skills will allow the Assistant to achieve  objectives  periodically reviewed by their supervisors. The Clinical Administrative Assistant will  work directly with our clinicians in various departments, as well as client and payer clinicians and administrative staff.   The ideal candidate will  possess  and apply specific experiences and knowledge to the completion of assignments , exercising discretion and judgement in the process. Excellent organization and communication skills are  required  to ensure  proper scheduling ,  reporting  and execution of tasks.    Essential Duties & Responsibilities The essential functions include, but are not limited to the following: •    Regularly update and distribute department-specific reports and spreadsheets •    Maintain and update contact details and relevant information for Physician Advisors and clients •    Oversee the timely updating and distribution of Administrator on Call tracking •    Maintain and update PTO tracking and requests for all Physician Advisors •    Follow up on client requests and deliver the necessary information •    Managed the submission process for supplemental reimbursements for full-time Physician Advisors •    Support the implementation and training process for new Physician Advisors joining the P2P team •    Effectively manage and prioritize physicians’ time and calendar for peer review phone calls, collaborating with colleagues across multiple time zones, including the client hospital case manager, the medical director for the payer involved, and the XSOLIS physician advisor •    Managing the peer review queue including updating the queue with those assignments and tracking the schedules of the XSOLIS PAs for these calls •    Conduct phone calls daily to the payers in order to schedule P2Ps between Xsolis Physician Advisors and the payer’s Medical Directors •    Daily monitoring and follow up of outstanding P2P calls •    Consistently monitor the department email inbox and respond promptly to inquiries from case managers, internal team members, and cross-functional departments •    Collaborate and cross-train with other clinical administrative staff to cover tasks and duties as needed when someone is out of the office •    Additional functions, tasks, and special projects