Job Opportunities API

The Public Ledger of Openings

← Back to the ledger

Client Services Technician - North American Special Risks Team

Amwins Global Risks
CompanyAmwins Global Risks
CategoryCustomer Support
LocationCheltenham
RemoteOn-site (inferred)
EmploymentNot stated
LevelNot stated
SalaryNot stated by the employer
Posted29 Jul 2026
Last verified9 Aug 2026
SourceEmployer ATS (greenhouse)
Applications are handled by the employer, not by us.Apply on the employer's site →
Description
Amwins Global Risks    At Amwins Global Risks, we succeed together.  We’re  not ‘just another London broker’ placing risks and signing contracts.  We’re  forging relationships that are built to last. With over  700  employees   around the world and a global footprint across more than 150 countries,  we’ve  cemented our place as a top 10 contributor to Lloyd’s.   Insurance is a relationship-based business, and achieving success means hiring the best talent in the industry. When you join us, we will encourage and support your professional and personal development as we invest in you and your learning to help you succeed and grow.   We believe in a flat organisational structure that prizes  expertise  and relationships equally.  We’ve  built a workplace where talent, collaboration and inclusivity are valued, and our commitment to diversity, equity and inclusion helps cultivate an open, welcoming workplace where everyone who works with us can be themselves.     We are currently building a talent pool of experienced Technicians for future opportunities. While we do not have a live vacancy at this time, we welcome expressions of interest from qualified candidates with proven client services experience for example in claims or premium. As a Technician in our North America Special Risks Team, you will be an integral part of our high-performing team based out of our Cheltenham office. Your role will involve providing efficient, effective and expert administrative support to the Technical Team and Broking Divisions, in line with compliance, FCA and internal audit guidelines. You will have previous experience and be able to carry out activity with moderate guidance as opposed to direct and close supervision. Responsibilities Process premiums, claims and delegated authority transactions accurately and in line with internal controls, market requirements and service standards. Create, review and distribute insurance documentation using information from multiple sources, ensuring completeness and accuracy at all times. Accurately enter, update and validate data across relevant systems, maintaining the integrity of records and management information. Review and validate slips, bordereaux, claims documentation and supporting records, identifying discrepancies and taking appropriate action. Manage day-to-day correspondence and queries, ensuring timely resolution and escalation where appropriate. Investigate and resolve processing exceptions, data issues and operational queries. Build effective working relationships with Underwriters, Brokers, IBA, Claims and Operations teams to support the efficient delivery of services.   Knowledge/Skills/Qualifications Experience in Open Market Premium Processing, Premium Bordereaux Processing, Claims Bordereaux Processing and/or Over Authority Claims Handling. Strong knowledge of Delegated Authority business, including the administration of Binders and Lineslips across multiple divisions. Proven ability to manage complex&nbsp