Job Opportunities API

Job Overview: The Client Services Coordinator with a focus on billing is responsible for coordinating client intakes, managing billing, and handling school-based counseling referrals. This role also involves greeting clients, answering phone inquiries, and supporting Samaritan’s team of therapists. Responsibilities: • Coordinates intakes by gathering required information, scheduling with appropriate therapist, verifying insurance benefits, entering client information into TherapyNotes database, and granting access to portal or mail paperwork • Prepares, reviews, and sends client billing monthly • Follows up with client balances • Coordinates school-based counseling referrals including making contact, going through intake process, and updating roster • Greets clients at reception desk when front desk personnel are not available. • Answers phone and greets visitors • Responds to information requests from clients • Responds to all phone inquiries regarding first appointments • Answers questions from new or existing clients • Other duties as assigned by Administrative Manager Skills & Abilities: • Excellent verbal and written communication skills. • Excellent interpersonal and customer service skills. • Excellent organizational skills and attention to detail. • Excellent time management skills with a proven ability to meet deadlines. • Strong analytical and problem-solving skills. • Ability to function well in a fast-paced and at times stressful environment. • Proficient with Microsoft Office Suite or related software. Education & Experience: • Medical Practice Billing Experience: 2+ Years • EHR Systems: 2 years+ (Preferred) • Experience working in a mental health setting