Client Services Associate (Reprographics)
SPS North America
| Company | SPS North America |
| Category | Design |
| Location | White Plains |
| Remote | On-site (inferred) |
| Employment | Not stated |
| Level | Not stated |
| Salary | Not stated by the employer |
| Posted | 11 Aug 2026 |
| Last verified | 12 Aug 2026 |
| Source | Employer ATS (greenhouse) |
Description
Client Services Associate (Reprographics)
Reports To: Client Services Supervisor, Client Services Manager, or equivalent leadership
Typical Schedule: Monday–Friday | 9:00AM–6:00PM
Support the Work Behind the Workplace
We’re seeking a detail-oriented and service-driven Client Services Associate (Copy & Print) to support daily print, reprographics, mailroom, and workplace operations in a fast-paced professional environment.
In this role, you’ll help ensure business-critical documents, mail services, and office support functions are completed accurately, efficiently, and on time. From managing high-volume print requests to maintaining equipment and supporting workplace operations, your work plays an essential role in keeping day-to-day business running smoothly.
This is an excellent opportunity for someone who thrives in a hands-on operational role, enjoys multitasking, and takes pride in delivering reliable service and support.
Why This Role Matters
This role supports the operational backbone of the workplace. Your ability to manage time-sensitive requests, maintain equipment readiness, and provide responsive service helps teams stay productive and ensures daily operations run efficiently.
What You’ll Do
Copy, Print & Reprographics Support
Process high-volume copying, printing, scanning, and digital imaging requests
Complete finishing services including binding, cutting, padding, and lamination
Ensure quality, accuracy, and timely completion of all print projects
Equipment & Production Support
Operate and maintain reprographics and multifunction devices
Perform routine maintenance including paper replenishment, toner replacement, and troubleshooting minor equipment issues
Monitor supply inventory and coordinate replenishment as needed
Mailroom & Administrative Support
Assist with inbound/outbound mail, package distribution, and shipping support as needed
Maintain tracking records and respond to delivery or shipping inquiries
Support general office operations including meeting room setup, pantry organization, and light facilities support
Customer Service & Team Collaboration
Deliver professional, responsive service across all forms of communication
Build positive working relationships with employees and internal teams
Assist with workflow improvements, cross-training, and operational support during peak periods or downtime
What You Bring
Strong communication and customer service skills
Ability to manage multiple tasks in a fast-paced environment
Strong organizational skills and attention to detail
Ability to work independently and take initiative
Familiarity with Microsoft Office Suite and office technology
Working knowledge of print, copy, scanning, or shipping operations preferred
Qualifications
High School Diploma or equivalent required
1+ year of related office, print, mailroom, or operational support experience preferred
Ability to learn computer-based systems and print management platforms
Strong time management and problem-solving abilities
Professional demeanor and adherence to workplace policies and procedures
Physical Requirements
Ability to lift, move, or transport materials and packages up to 40–60 lbs. using appropriate equipment
Ability to stand, walk, bend, kneel, or sit for extended periods
Manual dexterity required to operate office and reprographics equipment
Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, location, and other job-related factors.
Vacancy Status: This posting is for an existing vacancy. Pay Range $19 — $20 USD WHAT WE OFFER
Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities.
Learning & Development: At SPS, we