Job Opportunities API

Wer sind wir? Howden ist das gemeinsame Werk vieler talentierter und engagierter Mitarbeitender auf der ganzen Welt. Gemeinsam haben wir Versicherungen leistungsfähiger gemacht. Uns verbindet eine gemeinsame Leidenschaft und unsere Vision kennt keine Grenzen. Unsere Stärke liegt in der Zusammenarbeit als engagiertes internationales Team mit 24.000 Mitarbeitenden in über 100 Ländern. Dank unserer Erfolge haben wir unsere globale Reichweite weiter ausgebaut und wachsen sowohl organisch als auch durch strategische, hochwertige Fusionen und Übernahmen. Indem wir diversifizierte Kompetenzen und vielfältige Perspektiven zusammenbringen, stärken wir unsere einzigartige Kultur und unsere Werte und erweitern somit unsere Innovationsfähigkeit, um unseren Kunden außergewöhnliche Lösungen bieten zu können. Unsere Mitarbeitenden kommen aus den unterschiedlichsten Gründen zu Howden, doch sie bleiben alle aus demselben Grund: unsere Unternehmenskultur. Sie zeichnet uns aus und ist der Faktor, warum unsere Mitarbeitenden Angebote von Headhuntern seit Jahren immer wieder ablehnen. Work-Life-Balance, berufliche Weiterentwicklung, Nachhaltigkeit, ehrenamtliches Engagement – egal, wo Ihre Prioritäten liegen, bei Howden finden Sie Gleichgesinnte, die den Wandel vorantreiben. Client Services Specialist Pensions HEBW Howden Employee Benefits & Wellbeing From day one, our mission has been to create an independent business with a unique culture – one that is controlled by the people who work for it. Finding the most talented and entrepreneurial people has always been key to our success. People come to Howden for lots of different reasons, but they stay for the same one: our culture. That’s what sets us apart, and why we nurture and retain the best talent in the market. Whatever your priorities – work/life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. Role Overview: Howden are seeking a Client Services Specialist to achieve success for our clients. This role specifically focuses on delivering exceptional client service within our Pensions team and how operationally we can underpin and support our client’s needs. Role Responsibilities : • Provide pension administrative servicing support for our pension clients, working collaboratively alongside the Pension Consultancy Team and inline with the client's Scope of Service agreement • Complete work for scheme renewals or market reviews in line with clients’ requirements, collation, and analysis of results in appropriate format and support the Consultancy Team with report production • Monitor insurers’ performance on behalf of clients and challenge insurer as appropriate to resolve any issues • Deal with client queries (verbal and written) in line with service level agreements and liaise with insurers where necessary to deliver this • Update all internal systems as per process ensuring we remain compliant • Ownership of and proactive management of your workload • Manage client relationships in conjunction with the Consultancy team to support retention & growth opportunities • Provide peer review support as necessary. Role Requirements: • Strong prioritisation and work management skills • Excellent attention to detail • Ability to communicate clearly and efficiently (both verbally and written) with clients, insurers, internal and external stakeholders • Strong ability to work collaboratively with colleagues • Good understanding of all Group Pension providers in the current market • Good understanding of industry regulations, compliance requirements and technical specifications • Good understanding of the Employee Benefits sector and its associated products • Experience of working with an Employee Benefits Consultancy or with an Insurance Provider is preferred but not essential • RO1 & RO4 held, this is preferred but not essential. The business will support you in working towards this • Motivated with a strong desire to learn about the Employee Benefits industry and specifically the Group Pension sector. What do we offer in return? A career that you define. Yes, we offer all the usual rewards and benefits - including great healthcare provision, a wide variety of wellbeing offers, competitive salary, generous pensions and more - but we know you expect all that. 3 What you might not expect is a job where everyone has a voice, where volunteering in the community is part of the day job, and where everyone is encouraged to play a part towards our sustainability goals. We want people who want to make a difference – not just in the workplace, but in the industry and in the wider community. Our Culture: People First We’ve travelled far since opening our first office in 1994. Back then we were local experts – based in London, with direct access to the world’s biggest insurance market. We’re still locals, and we still deliver the right advice and the right insurance to our clients. But now, we’re local all over the world. With 15,000 global colleagues and a partner network spanning more than 100 territories, we are the largest independent insurance broker in the world. But our values haven’t changed since day one, when we set out to create a company grounded in: An employee-ownership model Aligned external investors The trust and integrity born of friendship Expertise Independence Our focus on being a people-first business has always been at the very heart of Howden. Our vision was to create an independent business with a unique culture; one that would survive and thrive as a business controlled by the people working for it. Our employee ownership model sets us apart in the market. It’s created a culture of collaboration and innovation, where we’re driven to think bigger and empowered to challenge convention. Our flat structure and entrepreneurial spirit help us attract the best people and empower them to be the best version of themselves. And when we bring in and nurture great talent, more follows. That makes us better – and that’s better for everyone. Diversity and Inclusion At Howden we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances Was bieten wir? Eine Karriere, die Sie selbst gestalten. Bei Howden schätzen wir Vielfalt – es gibt nicht nur den einen Howden-Typ. Stattdessen suchen wir Menschen, die dieselben Werte teilen wie wir: All unsere Erfolge sind Menschen zu verdanken, die mutig genug waren, etwas Neues auszuprobieren. Wir unterstützen einander in den kleinen Momenten des Alltags und bei den großen Herausforderungen. Wir möchten etwas Positives bewirken, bei der Arbeit und darüber hinaus. Angemessene Anpassungen Wir tun alles, um angemessene Anpassungen bei Howden zu ermöglichen, damit unsere Stellenangebote gut zu Ihren Bedürfnissen passen. Neben den üblichen Anpassungen wie Software, IT und Büroeinrichtung können wir auch persönliche Wünsche wie flexible Arbeitszeiten* oder hybrides Arbeiten* berücksichtigen. Wenn Sie diese Stelle interessiert, Sie aber noch Zweifel haben, ob sie zu Ihnen passt, senden Sie uns Ihre Bewerbung – wenn Ihr Profil den Kriterien der Ausschreibung entspricht, werden wir uns mit Ihnen in Verbindung setzen, um mit Ihnen alle angemessenen Anpassungen, die Sie möglicherweise brauchen, zu besprechen. *Nicht bei allen Stellen sind Änderungen der Arbeitszeiten oder des Arbeitsortes möglich. Wenden Sie sich an Ihren Personaldienstleister, wenn Sie mehr erfahren möchten. Permanent