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Client Relationship Officer | Fintech | Hong Kong

Zeal Group
CompanyZeal Group
CategorySales
LocationCentral
RemoteOn-site (inferred)
EmploymentFull-time
LevelMid
SalaryNot stated by the employer
Posted24 Sept 2024
Last verified11 Aug 2026
SourceEmployer ATS (workable)
Applications are handled by the employer, not by us.Apply on the employer's site →
Description
Responsibilities: Provide the priority services to VIP Customers by different channels in Premium Service Centre. Be the dedicated site visit ambassador for agents and customers, ensuring a seamless and exceptional experience during their visits. Coordinate with both internal teams and external providers on permits application, hotels accommodation booking, and transportation arrangements for customer. Organize all relationship building customer activities/events with internal and external stakeholders. Assist in providing quality services and financial solutions to customers and satisfy their needs. Support all rounded center administrative and maintenance functions.   Requirements Degree holder in Business, Banking & Finance or related disciplines Minimum 3 year of Client Relations, Administrative experience gained from Banking, Financial service industry is preferred Self-motivated, independent and client-focused Strong negotiation, communication, interpersonal and analytical skills Fluency in written and spoken English and Chinese