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Claims officer

Allianz Insurance
CompanyAllianz Insurance
CategoryFinance
LocationBucarest
RemoteOn-site (inferred)
EmploymentNot stated
LevelMid
SalaryNot stated by the employer
Posted9 Aug 2026
Last verified10 Aug 2026
SourceThe employer's own careers page (company_site)
Applications are handled by the employer, not by us.Apply on the employer's site →
Description
At Allianz, we're not just about insurance - we're about making an impact. As a global leader in insurance and financial services, we help people and businesses grow while offering a fun, supportive environment where everyone thrives. If you're passionate about providing exceptional service and want to grow your career, come join us! What You'll Be Doing: • professional management of calls and emails; • correspondence with customers in a polite manner, ensuring a high degree of their satisfaction; • providing specific information and advice to clients; • recording information and changes regarding customer data in the related applications of the job; • getting familiar with the routine and processing target volumes of requests and calls - discussing complex cases and challenges with the team leader and other designated persons, as well as contributing to improving the quality of the services provided by the team; • involvement in the development/improvement of operational processes; • attentive and active participation in the trainings offered by the company; • compliance with the instructions from the team leader or the management line. What We’re Looking For: • Fluent in Polish and English (min. B2). • Experience: 1-2 years in a similar role is a plus. • Problem-Solver: You know how to find solutions and tackle challenges head-on. • Quick Thinker: You can handle a high volume of work and meet deadlines. • Independent Worker: Able to manage your tasks with little supervision and deliver results. • AI and Machine Learning Utilized for predictive analytics and fraud detection.​ • Artificial Intelligence (AI) General AI applications in customer service and claims processing.​ • Business Intelligence Important for decision-making and strategic planning. • Tech-Savvy: Comfortable using Microsoft Office (Outlook, Excel, Word, PowerPoint, Access. Why You’ll Love It Here: • Health & Well-being: • Private medical services for peace of mind. • Performance-based bonuses every month. • Extra gifts and holiday budgets through our Benefit Platform. • Additional vacation days as you grow with us. • Corporate seminars to boost your skills Career Growth: • Opportunities for local and international career moves. • Join one of 4 Volunteering Teams and give back to the community. • Access to LinkedIn Learning and Bookster for endless learning. • Attractive Compensation: • Competitive salary + performance bonuses. To Recruitment Agency: Allianz recruits through dedicated in-house teams and does not accept unsolicited resumes/CVs, candidate introductions, or outreach from agencies or search firms. We only engage agencies under a prior, written contract and, where applicable, via our Preferred Supplier List (PSL). No fees will be paid for any candidate submitted or introduced without a contract in place, even if that candidate is subsequently hired. Do not contact hiring managers directly. Any breach, including unsolicited submissions, off-PSL contact, or attempts to invoice without an agreement, will result in candidate disqualification, termination of any existing contract, and non-payment of fees.