Claim Staff (Motor)
sunday
| Company | sunday |
| Category | Finance |
| Location | Jakarta |
| Remote | On-site (inferred) |
| Employment | Full-time |
| Level | Not stated |
| Salary | Not stated by the employer |
| Posted | 7 May 2026 |
| Last verified | 12 Aug 2026 |
| Source | Employer ATS (breezy) |
Description
Job Description :
• Prepare and issue Claim Discharge Letters accurately and in accordance with claim decisions.
•
Prepare various claim correspondences (internal & external), including:
•
Claim rejection letters
•
Requests for additional documents
•
Confirmation and clarification letters
•
Handle claim settlement processes, including:
•
Reimbursement
•
Total Loss settlement
•
Ensure all claim documents are complete and well-organized for both internal and external purposes.
•
Prepare and complete claim documents for reinsurance purposes (bordereaux, claim advice, supporting documents).
•
Ensure data consistency between systems, physical documents, and claim communications.
•
Support the claims team in maintaining administrative SLA and documentation quality.
•
Conduct rechecking (quality control) of documents before submission to related parties.
Requirements :
• Diploma (D3) / Bachelor’s Degree (S1) in Administration, Insurance, or related fields.
• Minimum 1–3 years of experience in claims administration or insurance operations.
•
Understand the basic flow of claims processes (knowledge in Non-Motor / Motor claims will be an advantage).
• Highly precise and detail-oriented (critical requirement).
•
Strong documentation and administrative skills with a systematic approach.
•
Able to work under deadlines and handle high work volumes.
•
Good communication skills and ability to draft formal correspondence effectively.
•
Demonstrate high integrity, especially in handling financial and legal documents.