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As an Executive Administration assistant within the Corporate Investment Bank (CIB), you will predominantly perform diverse secretarial duties requiring confidentiality, a strong work ethic and common sense approach. Support requirements will vary from day to day dependant on the business covered and all applicants should have a solid PA background and skill set with a strong degree of flexibility given the demanding nature of this role. Core Responsibilities: Advanced, proactive diary management, facilitating swift set-up of client meetings Complex, high volume email management (where applicable) Extensive use of Outlook to include inbox and calendar management, enabling the seamless coordination of internal and external meetings, travel and social appointments Gate keeping both in person and over the phone Shared phone coverage for a busy group, involving significant interaction with clients and senior members of the firm. Meeting, conference calls, telepresence set up – internally and externally Finalise travel arrangements: co-ordination of flights, check in, VISAs, accommodation and ground transportation logistics following a Corporate Policy. Manage a multitude of frequent changes at short notice and prepare travel itineraries Management of expense processing through Concur, reimbursement, account reconciliations System functionality expert – utilise internal systems, complete accurate data entry into internal management information systems and responsible for accurate collation of information to senior management Become integral part of business, understand group priorities and Banker expectation General administration duties (Room bookings, filing, photocopying, scanning) Partnership with assistants across the CIB group to provide “buddy” coverage for absence where necessary and teamwork within the TS Administration Group.Knowledge, skills and experience required: Full competency in diary management, can apply good judgment and has an understanding of competing priorities Strong, executive communication style Experience of effectively arranging travel, production of accurate itineraries, plan B & C, able to navigate systems well and apply good judgment on how to optimise travellers time Can demonstrate pro-activity and ownership within a role Tact and good judgement in confidential situations Strong technical capabilities, experience of Outlook calendar management required Awareness of expense arena, expense systems and cost control initiatives e.g. can champion expense policy, process expenses in a timely manner and reconcile accounts accurately Polished, professional approach, calm and composed manner, ability to work in a pressured environment and partner effectively with peers. Exhibits a positive, common sense, constructive attitude to drive bankers schedule and help manage time effectively Is flexible, willing and open to change Can follow up without prompting and keep 1 step ahead of arrangement and requirements, displays good use of initiative and follow through to completion Has a high level of attention to detail and delivers high quality results Has an understanding of the culture of Investment Banking and the Corporate Bank Is a team player who can build networks and work in partnership Solution orientated Is driven and can manage expectations through communicating proactively and often across different hierarchies Can quickly grasp the political landscape and key people within the organization Has potential to act as a role model to their peers e.g. lead by example. About J.P. Morgan Chase & Co: J.P. Morgan serves one of the largest client franchises in the world. Our clients include corporations, institutional investors, hedge funds, governments and affluent individuals in more than 100 countries. J.P. Morgan is part of JPMorgan Chase & Co. (NYSE: JPM), a leading global financial services firm with assets of $2.1 trillion. The firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing, asset management, and private equity. A component of the Dow Jones Industrial Average, JPMorgan Chase serves millions of clients and consumers under its JPMorgan and Chase, and WaMu brands. J.P. Morgan offers an exceptional benefits program and a highly competitive compensation package. J.P. Morgan is an Equal Opportunity Employer