Job Opportunities API

This role supports the coordination of China import and operations readiness activity, with a focus on documentation, testing samples, labelling, translations, supplier milestone tracking, shipment coordination, and ERP data accuracy. Working under the direction of the relevant Supply Chain, Compliance, Finance, Product, Quality and Customer Operations functional owners, the role will coordinate information between suppliers, laboratories, freight forwarders, approved local partners and internal teams. The role requires fluency in written and spoken Mandarin and English, together with strong bicultural communication skills, to support clear communication between China-based partners and global teams. The role supports operational readiness for China orders by maintaining accurate data, documentation and milestone tracking, but does not own commercial, legal, tax, customs or customer decisions on behalf of the business. Authority & Scope This is a coordination and operational readiness role, based in China and supporting FitFlop’s approved China-related import readiness activity. The role does not carry authority to enter into contracts, negotiate or agree commercial terms, approve expenditure, make pricing or sales decisions, represent FitFlop before tax or customs authorities, or bind the company in China. Final decisions and approvals remain with the relevant FitFlop functional owners and approved external or local partners. The Responsibilities: China Import Readiness Support Support the development and documentation of import process options into China, including customs clearance models, for review and approval by the relevant functional owners. Coordinate information with freight forwarders, customs brokers and approved local partners, communicating directly in Mandarin where required. Assist in documenting standard operating procedures (SOPs) for China imports, including incoterms, shipping documentation and inbound timelines, for functional approval. Support the accurate collation and checking of HS codes, customs values, country of origin and import licences or registrations where required. Act as a coordination point for China customs and import-related information, escalating decisions to the appropriate functional owner. Supplier Milestone Tracking & Shipment Coordination Liaise with suppliers on production milestone tracking, helping ensure manufacturing progress is visible and aligned to shipment and delivery schedules. Flag risks to production or shipment timelines early and coordinate follow-up with suppliers and internal teams. Coordinate shipment consolidation under direction from Supply Chain, supporting efficient grouping of orders and inbound freight planning into China. Track inbound logistics milestones into China, including shipment scheduling, tracking and handover to customs clearance and delivery partners. Provide milestone updates to support order priorities, delivery planning and customer service visibility. Test Sample Coordination Coordinate the end-to-end test sample process, from requesting samples from suppliers through to shipping, customs clearance and lab submission. Support accurate labelling, documentation and declaration of test samples in line with China customs and laboratory requirements. Track sample timelines closely to avoid delays to import readiness and product launch milestones. Act as the central point of coordination between suppliers, labs and internal teams on testing-related samples. Labelling & Translation Coordination Coordinate China-compliant product labelling activity under direction from Product, Quality and Compliance, ensuring alignment with regulatory, customs and testing requirements. Coordinate Chinese translations for product labels, packaging and regulatory-supporting documentation, working with approved translation prov