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Chief of Staff (Strategy & Operations) – Remote Position Type: Full-Time, Remote Working Hours: U.S. Business Hours About the Role At Pavago, one of our clients is hiring a Chief of Staff to serve as the strategic partner to the CEO and executive leadership team. This is a high-impact leadership role focused on driving company strategy, operational execution, and cross-functional alignment. You won’t simply coordinate projects—you’ll help shape company priorities, ensure strategic initiatives move forward, improve operational efficiency, and provide executive-level support that enables leadership to scale effectively. You’ll work closely with the CEO, department leaders, and key stakeholders to translate strategy into execution while building systems that improve accountability, communication, and business performance. If you’re an exceptional operator who thrives in fast-paced environments, enjoys solving complex business challenges, and excels at leading through influence, this role is a strong fit. What You’ll Own Strategic Planning & Execution Partner with the CEO to define and execute company strategy. Translate executive priorities into actionable plans with clear ownership and timelines. Drive accountability across strategic initiatives and cross-functional projects. Identify execution risks and proactively develop solutions. Lead special projects and company-wide initiatives from planning through completion. Executive Partnership Support the CEO with strategic planning, prioritization, and decision-making. Prepare executive briefings, reports, presentations, and leadership communications. Assist with board meetings, investor updates, and executive reporting. Represent leadership in meetings and cross-functional initiatives when appropriate. Handle confidential business matters with professionalism and discretion. Cross-Functional Leadership Align departments around company priorities and strategic objectives. Facilitate communication and collaboration across teams. Lead leadership meetings, document action items, and ensure follow-through. Remove operational bottlenecks and improve execution across the organization. Build strong relationships with internal and external stakeholders. Operations & Business Performance Improve internal systems, workflows, and operating procedures. Support quarterly planning, annual planning, and business reviews. Develop executive dashboards and performance reports. Track KPIs, business metrics, and organizational performance. Recommend operational improvements that increase efficiency, accountability, and scalability. Communication & Organizational Alignment Draft executive communications and company-wide updates. Ensure consistent messaging across leadership and departments. Support communications related to strategic initiatives, partnerships, and growth. Reinforce company culture, values, and organizational alignment. What Success Looks Like Strategic initiatives are delivered on time and aligned with business goals. Leadership operates with greater focus and execution. Cross-functional teams remain aligned and accountable. Business reporting provides clear visibility into performance. Operational systems scale alongside company growth. Leadership has confidence in organizational priorities, execution, and decision-making. What Makes You a Strong Fit Strategic thinker with a strong execution mindset. Highly analytical and business-oriented. Exceptional communicator who influences without direct authority. Organized, proactive, and solutions-focused. Comfortable managing ambiguity and shifting priorities. Trusted to handle highly confidential information. Passionate about helping executives and organizations operate more effectively. Required Experience & Skills Experience 7+ years of experience in: Chief of Staff Strategy Business Op