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Looking for an opportunity to shape, improve, and scale security, compliance, and IT in a growing SaaS company? At Sympa, information security, compliance, quality, and IT are closely connected to how we operate as a SaaS company and how we build trust with our customers. We are looking for a hands-on Chief Information Security Officer (CISO) to lead Sympa’s information security, compliance, and quality governance, while also owning our internal IT services and office IT environment, as we continue to grow as a SaaS company. Location: Espoo, Finland (Hybrid) Type: Full-time, permanent Starting date: August-September 2026 For over 20 years, Sympa has helped some of the largest companies in the Nordics put people at the centre of their strategy. Today, we support close to 1,000 customers and continue to invest in our platform, people, and ways of working. As part of our continued growth, we are now looking for a hands-on Chief Information Security Officer (CISO) who will report to the CTO and help strengthen and evolve our security, compliance, quality, and IT capabilities while ensuring they continue to support the needs of our business, customers, and employees. Information security and quality are central to our customer promise. Sympa is ISO 27001 and ISO 9001 certified, and this role plays a key part in maintaining and continuously improving our governance, controls, and operational excellence while supporting future compliance initiatives. This is a broad CISO and IT role combining CISO responsibilities with ownership of internal IT and compliance governance. You will have the opportunity to shape Sympa's security, compliance, and IT capabilities while working closely with teams across the company to turn ideas, plans, and requirements into practical solutions and measurable improvements. You will influence long-term direction while remaining closely involved in implementation, operations, and day-to-day decision-making. You will work closely with Engineering, Product, Legal, Sales, Customer Success, HR, Finance, and the Leadership Team while leading a small team responsible for Security, Compliance, and IT. What you will do As CISO, you will own and continuously develop Sympa's information security, compliance, quality, and internal IT capabilities. Your responsibilities include: Leading Sympa's information security strategy, governance model, policies, controls, and risk management practices Owning and continuously improving our ISO 27001 and ISO 9001 management systems and certifications Driving security, compliance, audit, and continuous improvement initiatives across the company Leading information security incident management, awareness activities, and risk treatment processes Owning the direction, governance, performance, and budget of Sympa's internal IT services and office IT environment Ensuring secure, reliable, and cost-effective end-user services, identity and access management, business systems, devices, and collaboration tools Working closely with Engineering and Product teams to support secure software development, cloud security, vulnerability management, and compliance Supporting customer security reviews, audits, tenders, and contract discussions Maintaining customer-facing security and compliance documentation and assurance materials Managing supplier and vendor security governance Leading, coaching, and developing the Security, Compliance, and IT team Building a culture of security, quality, accountability, and continuous improvement across Sympa What do we offer? Sympa combines the agility of a growth company with the stability of an established SaaS business. In this role, you will have real ownership, visibility, and influence over how security, compliance, quality, and IT evolve across the organization.