Job Opportunities API

Position Summary   Coos County Family Health Services (CCFHS), a Federally Qualified Health Center (FQHC), is seeking a detail-oriented and highly organized Chart Pre-Loader to support provider and clinical support workflows and patient care coordination. This position is responsible for pre-loading critical clinical information into patient charts in AthenaOne, prior to appointments.    The ideal candidate will have at least 2 years prior experience using AthenaOne and possess strong attention to detail, confidentiality, and communication skills. This position may be performed remotely anywhere in the United States, in a hybrid setting, or in person depending on organizational needs and candidate qualifications. Essential Duties and Responsibilities   Chart Pre-Loading & Medicare Annual Wellness Visit Preparation • Review daily provider schedules and make necessary adjustments to patient charts in AthenaOne prior to appointments, ensuring patient information, including medications, allergies, diagnoses, family history, social history, and surgical/procedure history, is accurately reconciled and migrated from the previous EMR system. • Conduct pre-visit outreach to patients scheduled for Medicare Annual Wellness Visits to gather required health information, complete screening questionnaires, and ensure documentation meets Medicare requirements. • Identify missing or incomplete documentation and coordinate with appropriate departments to obtain needed information. • Verify preventive care gaps, health maintenance items, and documentation readiness prior to appointments. Documentation & Compliance • Maintain confidentiality and comply with HIPAA regulations at all times. • Follow organizational workflows, policies, and FQHC documentation standards. • Maintain accurate electronic records and data entry. Additional Responsibilities • Collaborate with providers, nursing staff, front office staff, and medical records personnel, as needed. • Participate in staff meetings and training as required. • Perform other administrative or clinical support duties, as appropriate and assigned. Qualifications Required Qualifications • High school diploma or equivalent required. • Minimum of 1 year of experience using AthenaOne required. • Experience working in a medical office, healthcare setting, FQHC, or health information environment preferred. • Strong computer skills and ability to navigate electronic medical records efficiently. • Excellent organizational skills and attention to detail. • Ability to work independently and manage multiple priorities. • Strong written and verbal communication skills. • Knowledge of HIPAA and patient confidentiality standards. Preferred Qualifications • Experience with preventive care workflows, patient outreach, and wellness screening processes preferred. • Medical terminology knowledge preferred. Work Environment & Schedule • Position may be remote, hybrid, or in-person based on operational needs. • Standard business hours with flexibility depending on departmental needs. • Remote employees must maintain a secure and HIPAA-compliant workspace and reliable internet connection. Physical Requirements • Prolonged periods of sitting and computer use. • Ability to communicate effectively via phone, video, and electronic communication platforms. Benefits   CCFHS offers a competitive benefits package.