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Certified Peer Support Specialist (CPSS) – Tribal Care Engagement Specialist

Hope and Healing Clinic
CompanyHope and Healing Clinic
CategoryCustomer Support
LocationTumwater
RemoteOn-site (inferred)
EmploymentNot stated
LevelNot stated
SalaryNot stated by the employer
Posted31 Jul 2026
Last verified9 Aug 2026
SourceEmployer ATS (greenhouse)
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Description
Certified Peer Support Specialist (CPSS) – Tribal Care Engagement Specialist Baseline Pay Rate: $31.00/hour. Hope & Healing offers medical, dental, vision, and life insurance; short‑term and long‑term disability coverage; an Employee Assistance Program (EAP); vacation, sick, paid holiday, jury duty, and bereavement leave; and a 401(k)-retirement plan as part of our total compensation package. Reports To: CPSS Supervisor Why Hope and Healing Clinic? Every journey to recovery is unique. At Hope and Healing Clinic, we offer personalized medication-assisted treatment and behavioral health services tailored to each member's individual needs. We walk alongside our members every step of the way by providing guidance, support, education, and resources that promote long-term recovery and wellness. Our interdisciplinary team delivers an expanded scope of care for individuals enrolled in our Opioid Treatment Program (OTP). Through a holistic, person-centered approach, we address not only substance use but also the behavioral, emotional, social, and cultural factors that contribute to overall health and recovery. Position Summary The Certified Peer Support Specialist (CPSS) serves a dual role within Hope and Healing Clinic. Primary Function – Tribal Care Program Engagement The primary responsibility of this position is to engage members enrolled in the Opioid Treatment Program (OTP) and successfully acclimate them into the Tribal Care Mental Health Program. The Peer Support Specialist serves as the initial connection between OTP services and Tribal Care, creating a welcoming, supportive, and recovery-oriented experience that promotes member participation and long-term engagement. This position is instrumental in growing the Tribal Care Mental Health Program by educating members on available services, reducing barriers to enrollment, assisting with onboarding, and providing a seamless "warm handoff" from OTP providers to Tribal Care clinicians. The CPSS works collaboratively with OTP and Tribal Care teams to ensure members feel supported, informed, and connected throughout the transition process. Secondary Function – Ongoing Peer Support Once members have successfully entered the Tribal Care Mental Health Program, the Certified Peer Support Specialist continues to provide peer support services throughout the member's recovery journey. Utilizing lived experience and recovery principles, the CPSS offers non-clinical, person-centered support consistent with Washington State Department of Health (DOH) guidelines, emphasizing mutuality, empowerment, hope, and recovery-oriented systems of care. Essential Duties & Responsibilities Primary Responsibilities – Tribal Care Engagement Proactively engage OTP members to introduce and educate them on Tribal Care Mental Health services. Build trusting relationships that encourage participation in behavioral health treatment. Provide a welcoming and supportive onboarding experience for members entering the Tribal Care Mental Health Program. Facilitate a seamless warm handoff from OTP clinicians, counselors, and peer support specialists to Tribal Care clinicians. Assist members in navigating the onboarding process by supporting access to email, the KIPU Portal, electronic communications, and required program documentation as part of care coordination. Identify and reduce barriers to accessing behavioral health services. Maintain regular communication with members prior to their first appointment to promote successful attendance. Collaborate with OTP, Tribal Care clinicians, Member Service Representatives, and leadership to improve member engagement and retention. Participate in outreach initiatives designed to increase Tribal Care Mental Health Program engagement. Track member engagement activities and communicate progress with the interdisciplinary team. Secondary Re