Job Opportunities API

ISMIRA Agency actively recruiting for position ASSISTANT MAITRE D` for CELEBRITY CRUISES! The Assistant MAITRE D` assists the Restaurant Manager in the supervision of the Restaurant personnel ensuring total guest satisfaction regarding food quality and service in accordance with company policies. BENEFITS: • Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces • Earn recognition and career advancement opportunities • Travel around the World • Experience working with more than 72 nationalities • Permanent job with contract 6-8 months onboard followed by 60 days of vacation • Save Money as you do not pay for food and accommodation on board • Competitive salary (find out when apply) • Visa fee will be reimbursed on board • Medical insurance provided during contract RESPONSABILITIES: • Directs, coaches, supports, supervises and evaluates (in conjunction with the Restaurant Manager) the performance of all direct reports. • Individual will be responsible and held accountable for a section of the Restaurant and other specific duties assigned by the Restaurant Manager. • When assigned to work in the Midnight Buffet he/she will be responsible for the check in and coordination of the Restaurant personnel, assigning their respective duties (working in conjunction with the Assistant Food Manager). • Must be thoroughly versed with the company’s high food and service standards, anticipating and fulfilling guests’ needs. • Visits every table of his/her section on a daily basis, ensuring guests are totally satisfied with the food and service. Recognizes guests by their names and personally takes care of all special requests and VIPs in his/her section. • Responsible for keeping track of all special occasions such as birthdays or anniversaries and ordering the respective amenities for the celebration. • Notifies the Restaurant Manager of any unhappy or difficult guests in his section for further follow up. • Ensures that the Restaurant personnel follow company policies at all times regarding uniforms, personal appearance and hygiene. • Has sound knowledge of wines and wine service and whenever necessary assists the Wine Sommelier with wine service. • Takes an active role in the training program for the Restaurant personnel, especially with newly hired personnel, giving them the necessary guidance to successfully integrate into the team. REQUIREMENTS: • Minimum of five to eight years hospitality management experience in an upscale hotel, resort. • Ship board experience is mandatory required. • Very strong management skills in a multicultural and dynamic environment. • Very strong communication, problem solving, decision making, and interpersonal skills. • Superior customer service, teambuilding and conflict resolution skills. • Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques. • Strong planning, coaching, organizing, staffing, controlling, and evaluating skills. • Intermediate computer software skills required. • Possess a good understanding of basic accounting principles such as numbering flow, “Debits/Credits”, adjusting entries and corrections. • Good level of English language. • Minimum 21 years old. NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺 For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required Last updated: March 15, 2024 You can submit your Resume here by pushing APPLY TO POSITION button If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-position