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Cash Specialist Start Date: ASAP Rate: £30,173 Contract Duarion: 6 Months 37 Hours Perk Week Shift Pattern: Monday - Friday 08:00am - 16:00pm Hybrid: 2 Days in the officer per week (Monday & Tuesday) Location: Solihull Role description · Managing Cash allocation transactions within our mainframe customer billing system · Maintaining accurate cash suspense records · Investigate and respond to a broad range of complex customer queries, liaising with other parties as necessary, to deliver an appropriate, acceptable resolution for the customer. · Amend data errors and process exceptions and provide feedback to team members to ensure data quality is improved and maintained · Provide regular feedback on work in progress and decisions on workload priorities to Team Manager to ensure workloads are appropriately managed and performance standards met. • Complex reconciliation; managing payments, invoices and credits across a portfolio of multiple sites / accounts / groups. Experience and Qualifications Desirable • The ability to multitask, work to deadlines and keep a sharp eye for detail in a fast-paced environment • Strong communication skills and enjoy collaborating with others to achieve shared goals • A proactive, problem-solving mindset and the confidence to use your initiative to make informed decisions • A positive, can-do attitude with a real enthusiasm for learning and developing new skills • Confidence using IT systems • Working with large volumes of data within Excel • A keen eye for spotting opportunities to improve processes and a positive approach to change. · Experience of cash operations, accounting and/or double entry book keeping Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.