Job Opportunities API

About Our Home: Nestled in the scenic grounds of Kingstanding, Manor House is more than a care home—it’s a haven of excellence and warmth. With accolades like ‘Outstanding’ from CQC and a Top 20 Care Home Award, our residents find solace in studio-style rooms, vibrant communal spaces, and even our very own Manor Tavern. Here, every day is a blend of tailored activities, delicious meals, and cherished moments in our lush gardens. At Manor House, we don’t just provide care; we craft a lifestyle where every resident feels like family. We are looking for an experienced Administrator to join our team on a part-time basis, working up to 17.5 hours per week . The role is based on Tuesdays and Thursdays , with some flexibility around working hours/days. What you will be doing! • General reception duties, taking calls, transferring to departments, greeting visitors • Duties will include general correspondence, telephone enquiries and reception duties, preparation of timesheets and submission of summaries relating to payroll, record keeping and taking minutes of meetings. • To provide accurate and efficient typing support from written and recorded material, utilising Microsoft Office to ensure the layout and appearance meet corporate standards, maintaining confidentiality at all times • To support the Home Manager and Deputy Manager in the delivery of corporate/strategic objectives and administration tasks, including diary management, preparation and coordinating of meetings. • To coordinate the duty rota, liaise with Bank and Agency staff when required. • To sort and distribute mail accordingly throughout the Home. • You will support the recruitment process for new employees, ensuring all paperwork and relevant documentation is complete. • Keep accurate records of all relevant residents’ documentation to include financial contracts, monthly invoice requests and payments, pocket money cash records and sundry invoices. • Provide all financial invoicing and information to clients (or next of kin) including sundry invoices. Liaise where necessary to resolve queries and corrections and follow-up any unpaid invoices. • Maintain records of client admissions, hospitalisation and discharges to ensure correct charges are invoiced. • Process Social Services Assessment forms. Invoice and liaise where necessary with Social Services’ Finance department. Chase late payments. • Provide monthly summary of invoices issued and payments received to Head Office All management information to be supplied to line manager monthly. • Prepare and submit data relating to petty cash and wages totals-monthly • Match supplier invoices / delivery notes and obtain authorisation to pay prior to submission to Head Office for payment. Liaise with suppliers on queries and refer to home manager where problems exist. • Provide an efficient telephone and reception service to the general public and relatives /visitors to the home. • Attend training courses and sessions as required. • Maintain client, staff and business confidentiality at all times. • Prepare and maintain stationary orders, stock and records. • To answer the telephone, record accurate messages, respond positively to problems and queries and deal appropriately with any visitors to the home. • To ensure all internal and external customer interactions are met with a welcoming and professional manner. Benefits: • Salary up to £27,000 per annum (pro rata) • Employee of the Month • Long term service awards • Blue Light Card • Professional Development • Refer a Friend