Job Opportunities API

PLEASE NOTE THE EMPLOYING ENTITY IS CENTRAL LONDON HEALTHCARE CiC - THERE ARE 4 ROLES AVAILABLE - X2 FULL TIME PERMANENT - X1 12M FTC - X1 ZERO HOUR CONTRACTS AVAILABLE FOR THIS ROLE Care Coordinators play an important role within the Access Hubs helping patients with their queries as well scheduling and checking them in for appointments, assisting clinicians on site and liaising with the patients’ GP practices to ensure they receive the care they need. This role will operate within Enhanced Access at two locations: ·        South Westminster Centre ·        Lanark Medical Centre   Both sites operates 08:00 - 20:00 Monday - Friday and 08:00 - 17:00 Saturdays and candidates will be required to work every Saturday. Admin duties include SystmOne related tasks such as ICE, pathology reports, sorting incoming post to be attached to the relevant medical record and creating tasks for GP practices as advised by clinicians. ·        ·Other admin duties include checking that patients booked into the services meet the criteria to be seen ·        ·Assisting patients with appointment check-ins, new appointment/rescheduling and queries ·        ·Assisting clinicians with admin duties, communicating with them in person and via SystmOne messenger ·        ·Call patients to confirm bookings/send SMS confirmations ·        ·Complete clinical stock checks and order stock as required ·        ·Complete clinic room checks ·        ·Complete fridge checks ·        ·Complete 2WW and other routine/urgent referrals to the relevant service ·        ·Contacting patients via SMS and telephone regarding their appointments ·        ·Contribute to policies and SOPs ·        ·Issue and collect feedback forms from patients ·        ·Manage clinician bookings via My Locum Manager (MLM) ·        ·Monitor team mailbox for clinician booking updates for Enhanced Access services ·        ·Monitor and action relevant tasks within SystmOne ·        ·Monitor the clinics taking place on the day ·        ·Order stationery supplies ·        ·Point of contact for clinicians who are on duty ·        ·Proactively engage in the development of the Access Hubs, South Westminster Health Centre & Lanark Medical Centre ·        ·Protect patient data/privacy ·        ·Provide administrative support to the wider CLH organisation ·        ·Reception desk duties including inbound/outbound telephone calls, responding to emails and handling face-to-face queries ·        ·To develop and maintain a knowledge of service pathways and criteria ·        ·To maintain and develop effective communication across CLH and the GP Federation ·        ·Update and maintain contact information for clinicians ·        ·Update the board of services ·        ·Update the clinicians’ rota on SystmOne ·        ·Update the room allocation rota ·        ·Work