Job Opportunities API

Overview: This position is responsible for receiving and compiling loss mitigation documentation from customers and evaluating loss mitigation files for completion. Primary Responsibilities: • Understand investor’s waterfall and required documents for loss mitigation.  Ensure receipt of all required documentation, including, but not limited to, a hardship letter, bank statements, pay stubs, alimony agreements and evidence of social security or pension payments. • Identify proof of income listed on financial documents. • Request missing or additional documentation needed to move forward with the borrower’s request for loss mitigation. • Communicate with the Single Point of Contact regarding follow up document requests. • Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies. • Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. • Promote an environment that supports belonging and reflects the M&T Bank brand. • Complete other related duties as assigned. Scope of Responsibilities: This position serves as a critical control point for the loss mitigation process, ensuring that all investor requirements are met with respect to documentation for loss mitigation Education and Experience Required: A combined 2 years’ higher education and/or work experience. General personal computing skills including proficiency with word processing and spreadsheet software. Education and Experience Preferred: Associate’s degree. Collections experience. Knowledge of M&T systems. M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $18.68 - $31.14 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation. Location Getzville, New York, United States of America