Job Opportunities API

Be part of a passionate team and create opportunities! CALL CENTER AGENT (OUTBOUND) Job Description: • Outbound calls for surveys, lead generation, event invitation and/or sales • Inbound calls to resolve customer queries or close lead/sales • Data entry to update customer relationship management (CRM) software • Respond to emails • Create reports using Microsoft Office and Google Drive • Meet service level agreements set forth • Perform other duties as assigned Qualifications: • Excellent English communication skills • Typing Speed: at least 40WPM • Ability to work under pressure • Ability to multitask, prioritize and manage time efficiently • Customer orientation and ability to adapt and respond to different types of personalities • Intelligent • No BPO experience required; fresh graduates are welcome to apply MUST HAVE the following equipment: • Hardware: Laptop/Desktop Intel i3 (7th gen or higher) / AMD Ryzen 3 (or higher)and 8 GB RAM • OS: Windows 10 or higher (MacOS equivalent is allowed) • Headset: A4Tech (HU 7P or HU 50) or Jabra USB type headset with noise-cancelling feature • Internet connection: Wired connection; minimum of at least 30 Mbps • Software: Microsoft Office & PDF reader, Anydesk, Gdrive, Discord So, why join us? • Permanent work-from-home • Full Time and Long Term Employment • Government mandated benefits, Health benefits, leaves, bonuses, and other incentives (except Freelance contract) • Salary will be based on: Skills, Attitude, Performance, Attendance • Opportunity for regularization and promotion • US and Canadian clients • Shift: Graveyard Monday to Friday, and Saturday as needed • Scholarship program duration: 8 to 10 days Salary package structure: Guaranteed Monthly Income: At least PHP 15,000 Incentives:   Up to PHP 7,000 Total salary package:   PHP 22,000 to PHP 25,000 WE LOOK FORWARD TO MEETING YOU!