Job Opportunities API

Job Description • Partner with ministry leaders, department heads, and subject matter experts to understand operational goals, challenges, and opportunities for improvement. • Lead ministry and departmental requirements gathering efforts through interviews, workshops, process reviews, and documentation of functional and non-functional requirements. • Analyze current business processes and workflows to identify inefficiencies, gaps, redundancies, and opportunities for automation or system enhancement. • Translate business and ministry needs into clear requirements, process maps, user stories, specifications, and recommendations for technical teams and solution providers. • Conduct systems and infrastructure analysis to evaluate how applications, integrations, data flows, and supporting technologies align with organizational needs and future growth. • Assess the impact of proposed changes across systems, infrastructure, security, and user experience to help ensure reliable and sustainable solutions. • Prepare and deliver leadership-facing presentations that clearly communicate software product costs, capabilities, anticipated return on investment, and the operational and ministry benefits the solution will provide to CCV. • Collaborate with developers, administrators, vendors, and project stakeholders to support solution design, testing, implementation, and post-launch optimization. • Assist in evaluating software platforms, integrations, and technology tools to determine best fit for ministry and business needs. • Support user acceptance testing, issue identification, documentation, training, and change adoption activities. • Maintain clear documentation for requirements, process flows, configuration decisions, and system changes. • Monitor solution effectiveness and recommend continuous improvements that enhance service delivery, efficiency, and organizational impact.