Job Opportunities API

JOB DESCRIPTION JOB PURPOSE The Business Support Coordinator (BSC) - Strategy provides comprehensive administrative, operational, and coordination support to the assigned department and its leadership team. The role is responsible for ensuring the efficient day-to-day functioning of the department by managing schedules, documentation, communications, reporting, and project coordination activities. The BSC serves as a key liaison between internal and external stakeholders, supports departmental initiatives and governance requirements, and contributes to operational excellence through strong organization, discretion, and proactive execution. DUTIES AND RESPONSIBILITIES 1. Administrative & Executive Support • Provide day-to-day administrative support to the Department Head and team. • Manage calendars, schedule meetings, and coordinate appointments to ensure effective use of time. • Prepare agendas, briefing materials, reports, presentations, and correspondence. • Draft emails and manage incoming communications, ensuring timely responses and follow-up. • Coordinate travel arrangements, itineraries, and expense submissions where required. • Support meeting logistics including venue arrangements, technology setup, materials preparation, and post-meeting follow-up. 2. Project & Operational Coordination • Support the execution of departmental projects and strategic initiatives by tracking timelines, deliverables, and milestones. • Maintain project documentation and trackers using appropriate systems and tools. • Coordinate activities across departments to ensure alignment and timely completion of tasks. • Assist with the preparation and analysis of departmental performance metrics and operational reports. • Support continuous improvement initiatives aimed at enhancing departmental efficiency and effectiveness. 3. Documentation & Records Management • Maintain accurate physical and electronic filing systems in accordance with company policies and applicable regulatory requirements. • Draft, format, proofread, and edit documents, reports, and presentations. • Ensure proper recordkeeping of sensitive and confidential information. • Maintain databases, dashboards, trackers, and departmental records. • Ensure documentation is updated and accessible in shared systems (e.g., SharePoint, Teams, other platforms). 4. Communication & Stakeholder Engagement • Serve as a point of contact for internal and external stakeholders interacting with the department. • Coordinate and distribute internal and external communications as required. • Liaise with cross-functional teams to facilitate information flow and follow-up on action items. • Support stakeholder requests, queries, and reporting requirements. 5. Reporting & Analysis Support • Assist in compiling, analysing, and summarising data for reports, executive updates, and presentations. • Prepare summary reports and dashboards to support informed decision-making. • Monitor and track departmental activities, budgets, or operational indicators where applicable. 6. General Administrative Support • Perform routine administrative tasks including filing, scanning, document organization, and records management. • Manage incoming and outgoing correspondence. • Support departmental meetings and events. JOB COMPETENCIES ·       Strong organizational and planning skills with keen attention to detail. ·       High level of discretion and ability to handle confidential information. ·       Ability to multitask and prioritize in a fast-paced environment. ·       Strong written and verbal communication skills. ·       Demonstrates initiative, sound judgment, and problem-solving ability. ·       Collaborative, service-oriented mindset with strong interpersonal skills. ·       Ability to work independently while supporting multiple stakeholders. ·       Professional demeanour and strong ethical standards. TECHNICAL SKILLS ·       Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). ·       Working knowledge of collaboration platforms (e.g., Microsoft Teams, SharePoint or similar tools). ·       Ability to prepare professional reports, presentations, and executive documentation. ·       Familiarity with project management or tracking tools is an asset. ·       Functional knowledge relevant to the assigned department (e.g., governance, finance, audit, HR, digital, sustainability) is an advantage. QUALIFICATIONS • Bachelor’s Degree in Business Administration, Management, Finance, Human Resources, Accounting, Law, or a related discipline. • Associate Degree with relevant experience may be considered. • Professional certifications or pursuit of further professional development is an asset (where relevant to the department). EXPERIENCE • Minimum of 3–5 years’ experience in an administrative, executive support, or coordination role. • Experience supporting senior leadership or cross-functional teams is preferred. • Experience in a regulated, corporate, or group environment is an asset. INTERESTED AND QUALIFIED CANDIDATES: Please submit your detailed application by August 14th 2026 ,   by clicking here. Only suitable candidates will be shortlisted and contacted for an interview.