Business Support Analyst (CIC)
prominentedge
| Company | prominentedge |
| Category | Operations & Admin |
| Location | Gaithersburg |
| Remote | On-site (inferred) |
| Employment | Full-time |
| Level | Not stated |
| Salary | USD 56k–58k |
| Posted | 27 Mar 2025 |
| Last verified | 3 Aug 2026 |
| Source | Employer ATS (lever) |
Description
We are looking for a Business Support Analyst with financial application knowledge for Tier I Help Desk in Gaithersburg, MD to join our team at Prominent Edge. We are a small, stable, growing company that believes in doing things right. This role serves as the customer-facing, single point to assist end users of all skill levels over the phone, in person, or by using other assistance technologies to address a wide variety of questions concerning financial and administrative applications as well as to follow up to ensure customer satisfaction.