Business Strategy & Operations Lead
Scale to Win
| Company | Scale to Win |
| Category | Consulting & Strategy |
| Location | Santa Ana |
| Remote | Remote |
| Employment | Not stated |
| Level | Lead |
| Salary | USD 145k |
| Posted | 5 Aug 2026 |
| Last verified | 8 Aug 2026 |
| Source | Employer ATS (ashby) |
Description
ABOUT SCALE TO WIN
Scale to Win is a fully-remote, progressive, political tech company founded in 2020 by organizing leaders from the Biden/Harris, Bernie 2020, Warren 2020, Bernie 2016, and Hillary for America Presidential campaigns. Our product offerings include Scale to Win Text, our “all-in-one” shortcode and longcode texting tool, and the Scale to Win Dialer, a predictive calling tool. Scale to Win also offers turnkey “We Text” services, where our team builds text campaigns, sends messages, collects data, and ensures compliance on behalf of clients.
We work with more than 3,000 Democratic and progressive campaigns and organizations, driving change. Current and past clients include the Biden-Harris campaign, the Democratic National Committee, the Working Families Party, the AFL-CIO, UFCW, MoveOn, and For Our Future.
ABOUT THE ROLE
We are seeking a high-impact Business Strategy & Operations Lead to help drive Scale to Win’s most critical, cross-functional initiatives. This is a pivotal role for an analytical and execution-oriented operator who thrives at the intersection of corporate strategy, commercial expansion, and business performance governance.
As a trusted advisor to the COO and executive leadership team, you will operate as a deployable problem-solver, bringing structure to ambiguity across multiple domains. The Business Strategy & Operations Lead looks across the entire corporate landscape—evaluating new market entry, optimizing pricing structures, managing critical vendor ecosystems, and serving as the operational liaison to legal and compliance. This role is ideal for a strategic thinker who excels at driving clarity, velocity, and alignment in a fast-paced environment.
CORE RESPONSIBILITIES
Strategy & Market Expansion (30%)
- Conduct strategic analyses to evaluate and help execute entry into new geographic markets, verticals, or product segments.
- Conduct strategic analyses to determine trends and identify opportunities for process and strategy improvement.
- Partner with leadership to model, evaluate, and optimize pricing strategies and commercial structures that maximize business value.
- Analyze company-wide business performance metrics to diagnose operational friction and present executive-level strategic recommendations.
- Partner with the data team to define, validate, and track core business performance metrics, ensuring executive-level reporting is accurate, trustworthy, and actionable for strategic decision-making.
- Serve as a deployable strategic operator—step into ambiguous or high-stakes situations, diagnose root causes, and design clear execution plans regardless of function.
Project Management & Corporate Governance (40%)
- Execute high-priority initiatives from inception to completion, (e.g., product launches, corporate scaling frameworks) ensuring delivery against key milestones.
- Design and manage the systems used to evaluate company performance against corporate goals; partner with the data team and key operational stakeholders to build comprehensive dashboards, refine success metrics, audit data accuracy, and run executive cadences where these insights are translated into resource allocation and strategic action.
Operational Improvement (30%)
- Build high-level operational infrastructure, cross-departmental playbooks, and business performance dashboards that enable sustainable corporate growth.
- Directionally align and collaborate with cross departmental stakeholders to synthesize core business metrics, ensuring unified data definitions for business performance tracking.
OTHER DUTIES AS NEEDED
Other Duties as Needed: This role description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. Other duties may be assigned as needed to support the success of the team and organization.