Job Opportunities API

Business Operations Coordinator (CRM, Billing, Scheduling & Operations) Position Type: Full-Time, Remote Working Hours: U.S. Business Hours (EST Required) About the Role At Pavago, one of our clients is hiring a Business Operations Coordinator to manage day-to-day operational execution across CRM management, billing and invoicing, scheduling, workforce coordination, client communication, and administrative workflows. This is a highly execution-focused operations role—not a strategy or leadership position. Your responsibility is to ensure: Operational data remains accurate Invoices are processed correctly and on time Schedules stay organized Client follow-ups never get missed Workflows run smoothly day-to-day This role is ideal for someone who thrives in structured environments, systems-driven work, detail-heavy coordination, and process management. If you enjoy operational execution, organization, and maintaining accuracy across multiple moving parts, this role is a strong fit. What You’ll Own Core Operations Execution Maintain daily operational workflows across the business Support leadership with execution-focused operational tasks Ensure consistency across systems, workflows, and documentation Identify operational inefficiencies and process gaps proactively Maintain strong operational accountability and follow-through CRM & Data Management Maintain clean and accurate CRM records Manage operational data across: Excel / Google Sheets OneDrive CompanyCam CRM systems Ensure consistency across systems to prevent: Billing discrepancies Reporting errors Operational gaps Maintain organized digital records and documentation Invoicing & Billing Coordination Process invoices accurately and on time Track outstanding balances and payment follow-ups Maintain organized accounts receivable records Coordinate with accounting teams on reconciliations and supporting documentation Ensure billing aligns properly with completed work and schedules Crew Scheduling & Job Tracking Monitor schedules and operational workflows using: Aspire Azuga Identify: Scheduling conflicts Time discrepancies Job delays Ensure accurate time tracking for: Payroll processing Job costing Support operational efficiency across active projects and crews Lead & Client Coordination Manage inbound client inquiries and operational communication Maintain updated CRM pipelines with no stale records Track follow-ups and ensure timely client responses Coordinate communication between teams and clients Reporting, Documentation & Research Prepare: Reports Proposals RFP responses Operational summaries Conduct: Vendor research Pricing comparisons Contract and operational research Maintain clean, organized, and accessible documentation systems Administrative & Communication Support Support: Executive communication Microsoft Teams workflows Scheduling coordination Operational follow-ups Respond professionally to routine operational communication Escalate urgent operational matters quickly and accurately Keep communication organized, actionable, and documented Requirements Must-Have Experience Experience in: Operations Coordination Administrative Support Billing or Invoicing Scheduling or Workflow Coordination Operations-heavy environments Strong proficiency with: Microsoft Excel Outlook Word Teams OneDrive Experience using CRM systems Strong written English communication skills High attention to detail and operational accuracy Ability to work independently in a remote environment Nice-to-Have Experience Experience with: Aspire Azuga CompanyCam Background in: Construction Landscaping Field Service Businesses Operations-heavy industries Experience with: Payroll coordination Job costing Accounts receivable follow-ups What Makes You a Strong Fit Extremely detail-oriented and