Job Opportunities API

⚡ ABOUT D-EDGE D-EDGE Hospitality Solutions , a subsidiary of Accor and one of the world’s leading hospitality tech providers for hotel distribution. With 17,000+ hotels worldwide trusting our solutions and operations across Europe, Asia and the Americas, we have established ourselves as a global leader, shaping the way hotels connect with guests and maximize revenue. Ranked No.1 in Europe and No.3 worldwide , D-EDGE combines the expertise of 500+ professionals in 20+ offices, delivering localized support, innovative services, and cutting-edge tools to help hoteliers thrive. With its global network of 500+ partners , D-EDGE offers an ever-expanding ecosystem that fosters collaboration and growth. At D-EDGE we are driven by these 4 key values: 💜 We care about people #PEOPLE FIRST 📣 We dare to share #OPEN COMMUNICATION 🤗 We embrace change #ADAPTABILITY 🤝🏻 We go the extra mile #GO BEYOND 🎯 THE POSITION The Business Developer is a hybrid role that combines new sales acquisition and account management, allowing you to both grow our hotel client base and ensure the satisfaction and loyalty of existing customers. You will be the primary point of contact for an assigned portfolio of hotel clients. You will be reporting to the Regional Team Leader. Your mission will therefore obviously include guaranteeing a best-in-class relationship between our department and our clients. To do so, be recognised by his/her customers as a trusted advisor, able to transform objections and daily operational issues into opportunities to enhance service and maximise sales Responsibilities of the successful candidate will be to manage, retain and develop a portfolio of accounts - national as well as international. The Business Developer ensures that customers take full advantage of the products purchased by D-EDGE and implement effective KPIs to achieve growth in their own portfolio. Missions : New Sales Acquisition Identify and prospect new hotel clients using multiple channels: cold calls, emails, visits, events, and social media. Define and execute a proactive sales plan aligned with D-EDGE’s growth strategy in your country/cluster. Conduct discovery meetings, present demos, and prepare proposals tailored to client needs. Negotiate and close deals, managing the end-to-end sales process. Maintain accurate records of sales activities and pipeline progress in Salesforce. Portfolio Management Understand the portfolio of products within your region and your upsell targets Proactively manage and grow clients' portfolio while exceeding semi-annual and annual revenue goals, capitalising on whitespace analysis and healthy pipeline management Own your strategy to meet the country’s/cluster’s upsell targets Ensure all activity is captured in the CRM tool Prepare regular (weekly, monthly, quarterly) reports on your account portfolio Client Relationship Deliver impactful & effective presentations to your clients Map and leverage key stakeholders/decision makers Effectively communicate with your clients, manage complaints and set clear expectations. Develop and nurture multiple key client relationships with customers, providing superior customer service Identify proactive solutions that will be beneficial and answer specific client needs Represent D-EDGE in customers’ events Skills : Hard skills: Experience in a combination of revenue management, hotel eCommerce, and sales or providing services and solutions to hotels in revenue management. Deep understanding of hotels commercial systems and hospitality industry & market trends in your assigned region. Bilingual fluency in local language/English. Any other language is a plus Efficiency in Excel, MS Word, Powerpoint & Salesforce CRM Soft skills: Be a team player with a solution-oriented mindset and