Job Opportunities API

Join Our Team! We are looking for a highly skilled and detail-oriented Business Central Support Specialist to provide technical and functional support for enterprise resource planning operations, resolve transaction issues, and maintain system integrity across business processes. This role supports Microsoft Dynamics 365 Business Central , ERP administration, financial transactions, inventory, purchasing, sales orders, user access, integrations, and master data management. The successful candidate will help ensure accurate system performance, business continuity, and efficient support across key operational and financial workflows. What Is Your Mission? You will provide exceptional service to our partner brands by: Investigating and resolving sales order processing, transaction, and workflow issues within Microsoft Dynamics 365 Business Central Modifying, deleting, recreating, and correcting sales orders, sales lines, customer records, item information, quantities, pricing, and job assignments Resolving shipping, warehouse, production, inventory, purchasing, and order status issues while maintaining data accuracy Performing transaction recovery, data corrections, and system adjustments while preserving business process integrity Troubleshooting posting errors, invoice discrepancies, credit memo issues, general ledger mapping, posting groups, and accounting transactions Processing corrective entries, reversals, transaction adjustments, and account reconciliations to resolve financial exceptions Supporting tax integrations, including AvaTax synchronization, tax calculation issues, and related accounting processes Partnering with Finance teams to ensure accurate ERP transactions and financial reporting Creating, maintaining, and updating customer, vendor, item, pricing, inventory, and master data records within the system Configuring and maintaining Business Central workflows, approval processes, posting rules, document flows, and processing logic Troubleshooting Business Central integrations, synchronization issues, extensions, and third-party applications Managing user accounts, security roles, permissions, licenses, and environment access while maintaining system security and compliance Troubleshooting purchase orders, receiving transactions, inventory discrepancies, vendor pricing, and inventory reconciliation issues Diagnosing system behavior, user interface, permissions, configuration, and application performance issues reported by end users Performing root cause analysis for data integrity issues, transaction failures, and integration errors, and implementing permanent corrective actions Resolving complex issues involving backend corrections, failed updates, orphaned records, incomplete workflows, and exception handling Collaborating with Information Technology, developers, Finance, Operations, and business stakeholders to resolve system issues and improve business processes Documenting troubleshooting activities, recurring issues, resolutions, standard operating procedures, and process improvement recommendations Performing additional ERP support responsibilities as assigned