Job Opportunities API

About Anchanto: Anchanto helps all businesses to exploit the full potential of e-commerce. Our suite of SaaS Products enables companies globally to springboard omnichannel sales, scale fulfilment operations, and use intelligent data to grow their e-commerce, logistics & warehousing activities. Leading, brands, distributors, retailers, and logistic enterprises such as L'Oréal, Decathlon, or DHL Supply Chain rely on our technology to scale their local and global e-commerce operations.   Business Analyst – WMS The Business Analyst – WMS will work closely with the Product Manager to analyze business problems, define product requirements, support execution, and drive analytics-led insights for the WMS product. The role requires strong WMS domain understanding, experience in writing structured requirements, and the ability to independently drive workstreams with minimal direction. The ideal candidate should be comfortable handling requirement gathering, workflow analysis, documentation, dashboarding, product usage analysis, stakeholder coordination, and customer-facing validation activities. The person should also have hands-on exposure to analytics and product insight tools such as Mixpanel, Pendo etc. to support measurement, feature adoption analysis, and product decision-making. Key Responsibilities Strategy Support the Product Manager in translating product strategy into structured requirement backlogs and execution-ready inputs. Participate in problem discovery, feature shaping, and business process analysis for WMS capabilities. Analyze customer and operational pain points to identify product gaps and improvement opportunities. Use data and workflow understanding to support prioritization discussions and roadmap refinement. Contribute insights on feature adoption, usage behavior, and process bottlenecks to guide better product decisions. Execution Write detailed business requirements, user stories, functional flows, process maps, use cases, edge cases, and acceptance criteria. Independently drive requirement discussions with stakeholders and bring structure to ambiguous business needs. Review workflows and ensure requirements are complete, testable, and aligned to intended business outcomes. Support definition of non-functional requirements such as usability, performance, scalability, auditability, and reliability. Participate in API review discussions and define business requirements for validations, mappings, status flows, exceptions, and operational behavior. Work closely with Engineering and QA during development and testing to clarify requirements and resolve open questions. Ensure requirement traceability from business problem to delivered solution. Work as a strong independent contributor within the product team and take ownership of assigned modules or workstreams. Support the Product Manager in maintaining requirement quality, follow-up discipline, and execution governance. Help junior team members or cross-functional stakeholders understand workflows, business rules, and documentation standards where needed. Drive assigned deliverables proactively without dependency on constant direction. Measurement & Success Metrics Use Mixpanel or Tableau or Pendo, and related tools to analyze product usage, feature adoption, customer behavior, and workflow performance. Build dashboards and structured views to support product reviews, decision-making, and opportunity identification. Measure key trends such as user drop-offs, adoption patterns, operational bottlenecks, and release impact. Support the Product Manager in defining and tracking success metrics for key product initiatives. Use data to support recommendations for product enhancement, UX improvements, and operational efficiency. Ensure roadmap outcomes create measurable value for customers and internal teams. Use data and operational insights to identify gaps, prioritise