Job Opportunities API

Responsibilities: • Conduct end-to-end business analysis and facilitate workshops to define business requirements and support product roadmap planning. • Gather, analyze, and document requirements from multiple business units, and translate them into clear and detailed user stories. • Collaborate with business and technology stakeholders to identify issues, understand key business needs, and build a prioritized backlog based on business value. • Work closely with UX/UI teams to ensure usability considerations are captured and accurately reflected in the requirements and proposed solutions. • Assess the feasibility and impacts of proposed designs, features, and solutions from both business and technical perspectives. • Lead and facilitate backlog grooming and refinement sessions with development teams to ensure requirements are well understood and ready for delivery. • Act as a key liaison between business units and delivery teams, providing timely clarifications and ensuring smooth, transparent communication. • Contribute as part of a high-performing solution delivery team (including Business/Tech BAs, Developers, and Product Owners) to drive initiatives and implementations across markets. Requirements: • Bachelor's degree in a relevant discipline (such as Business, Information Systems, or related fields). • Minimum 5 years of experience in insurance domain, in a business analysis or similar role. • Strong knowledge of insurance, with exposure to claims operations considered a distinct advantage. • Solid experience working on customer-facing digital platforms, such as mobile apps or web-based applications. • Solid understanding of Agile methodologies and hands-on experience with Agile tools such as JIRA and Confluence. • Proven experience acting as a domain subject matter expert (SME) in delivering key projects using Agile practices. • Self-motivated, able to manage multiple tasks and priorities, and perform effectively under pressure. • Strong analytical and problem-solving skills, with high attention to detail and sound business judgment. • Excellent interpersonal and communication skills, with demonstrated ability to manage and influence diverse stakeholders. • Excellent communication skills in both Cantonese and English are essential.