Job Opportunities API

About the business ICIB Brokerweb Insurance & Risk Advisory is NZ's 5th largest general insurance brokerage business with 11 locations across New Zealand. We describe ourselves as a top niche insurance broker with industry specialisation across a number of sectors. We are a family-friendly business with a professional flair. Our clients are our top priority therefore the quality of our service and relationship is very important to us. We are a member of the NZbrokers network. About the role • To provide insurance operational and administration support dedicated Broker(s) to enable them to deliver high quality professional risk and insurance advice and solutions to its clients • This is a 12 month fixed term (Paternity Cover) role. Key Responsibilities Preparing renewals: • Prepare for all renewals in a timely fashion • Request from Broker all necessary renewal information and documentation required from clients, including renewal declarations • Scan files to ensure accuracy and consistency of any information received from servicing personnel, especially in regard to claims history and risk detail • Remarket insurances when requested to do so Processing of non-renewals: • Process endorsements and cancellations promptly upon any request from servicing personnel to whom you report Client/market contact: • Act as back up in client service/market liaison when the Broker is not available, acting at all times in accordance with service standards Knowledge • Demonstrated capacity for working in a similar role within the Financial Services / insurance / banking industry advantageous. • Competent in Microsoft word, excel (Intermediate to advance) and Outlook. Who you are • Strong time management and organisational skills • Analytical and problem-solving skills • Excellent verbal and written communication skills • Ability to prioritise, organisation skills – team focused • Good interpersonal skills - the ability to build strong relationships both internally and externally Qualifications • Working towards or achieved level 5 New Zealand certificate in financial services but not necessary