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Billing Operations Lead (100% Remote)

TaxValet
CompanyTaxValet
CategoryFinance
LocationPhilippines
RemoteRemote
EmploymentNot stated
LevelLead
SalaryNot stated by the employer
Posted8 Jun 2026
Last verified6 Aug 2026
SourceEmployer ATS (greenhouse)
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Description
About TaxValet We’re not just a tax company. We’re an emotions company. We believe that the work we do is a reflection of our higher purpose in life. And if the work isn’t fulfilling and enjoyable, what’s the point? At our company, our Core Purpose is to “transform negative emotions into something positive for our clients, partners, and each other”. It just so happens that we do that by eliminating the hassle and stress of sales tax. We are looking for candidates who are enthusiastic and want to work towards our Core Purpose, too. As a fractional sales tax department, TaxValet handles everything for clients, from nexus analysis to permit registrations, filings, audit support, and more. Unlike traditional sales tax software that overpromises and underdelivers, we provide a comprehensive, custom-tailored solution that grows with our clients' businesses. And unlike traditional professional service firms, we offer an all-inclusive solution for a simple, predictable monthly rate with no billable hours.  We're a fast-growing, fully remote, financially stable, and profitable business with an AWESOME team of around 100 teammates. We're building a world-class fractional sales tax department, and new team members will be part of the reason why. As a certified B-Corporation, TaxValet is committed to using business as a force for good. This means we consider the impact of our decisions on our team, clients, community, and environment. We're also a "give 1%" organization, dedicating 1% of profit, employee time, and service time to nonprofits. We are a core-value-driven business. That means we hire, promote, and reward based on alignment with our core values: Feel It: We value connecting with the real emotions and experiences of others. We also value respectfully sharing our own real emotions and experiences with others. Shape It: We proactively contribute our ideas and talents by speaking up, challenging the status quo, and taking calculated risks to shape our future. Own It: We take full responsibility for our actions, decisions, and outcomes. We use both successes and failures as opportunities for growth, openly sharing lessons learned. Crush It: We relentlessly pursue exponential impact in our business and life. Question It: Be curious. Ask questions. Seek clarity in the pursuit of continuous improvement and excellence. Create a culture of fearless inquiry. If you're enthusiastic about transforming negative emotions into something positive and want to  join the #2 Best Remote Workplaces in America , we'd love to hear from you!   Title: Billing Operations Lead (internally known as Billing Operations Specialist) Location: 100% Work from home in the Philippines, specifically in Luzon, Cebu City, Davao City and Iloilo City only  Shift: Flexible late shift - Core working hours from 8:30 PM - 1:30 AM PHT (remaining hours can be completed before or after that)    About The Role The Billing Operations Specialist is a newly created role at TaxValet. We're consolidating billing work currently spread across several different roles into one owned function. You'll have real ownership to design how this should work in the most efficient and accurate manner, not just execute an existing process. The Billing Operations Specialist owns the end-to-end billing function for TaxValet's clients, from subscription setup and invoicing to refunds and revenue processes within Zoho Billing. This role is responsible for building and continuously improving the systems that make that function run smoothly.   Your Qualifications We’re looking for someone who is ready to learn and grow professionally and wants a career (not just a job). We can train you on a lot of things, but here are our non-negotiables: Professional 1-2 years experience using Zoho Billing or similar subscription and invoicing platforms. 1-2 years experience in invoicing, subscri