Job Opportunities API

Company Profile London-based high-end specialist consultancy offering personalised services for international clients Responsibilities Bilingual French Account Manager Location: Central London Fully office-based in London Monday to Friday Salary: £30,000 per annum to £40,000 per annum depending on experience If your salary expectations are higher, we would still encourage you to apply, as there may be flexibility for the right candidate. Ref: 5527F2 Main duties: A dynamic client-facing role combining administrative assistance and operational exposure within a high-end consultancy firm. You will be managing client files and processing documentation, providing exceptional support to clients. The role: – Manage a portfolio of clients and act as their main point of contact – Coordinate with internal teams to ensure services are delivered smoothly and on time – Manage client expectations and provide clear updates throughout the process. – Track progress, identify delays or issues, and ensure they are resolved promptly – Maintain accurate client records and update CRM systems regularly – Handle sensitive or difficult situations with empathy and professionalism – Identify additional client needs and contribute to improving processes and customer experience. Candidate's Profile – Previous experience in account management, client services or equivalent – Highly organised, with the ability to manage multiple clients and priorities at the same time. – Fluent in both French and English to a very high standard, with excellent communication skills. – Confident handling sensitive situations and communicating complex information clearly. – Flexible and resilient, able to adapt to changing circumstances and unexpected delays. – Strong team player with the ability to coordinate effectively across different departments – Proactive, solution-focused and comfortable using CRM systems – Happy to work from a Central London based office Monday to Friday essential (no hybrid or remote-working options available) – Inquisitive and proactive, with a genuine desire to learn and embrace new challenges Salary £30,000 per annum to £40,000 per annum depending on experience If your salary expectations are higher, we would still encourage you to apply, as there may be flexibility for the right candidate.