Job Opportunities API

Key Responsibilities • Provide customer support via telephone. • Handle incoming customer inquiries and deliver effective solutions. • Understand customer needs and ensure excellent service delivery. • Inform customers about banking products and services. • Manage customer complaints and resolve issues professionally. • Provide support for digital banking products and services. • Follow security procedures and maintain confidentiality when handling sensitive customer information. Required Qualifications • High School Diploma. • Excellent command of both Greek and English (written and spoken). • Strong interpersonal and customer service skills. • Good knowledge of MS Office and computer applications. • Strong organizational and time-management skills. • Team-oriented mindset and sense of responsibility. • Results-driven attitude and willingness to learn. • High level of discretion and professionalism when handling confidential information. Skills & Competencies • Ability to work on a rotating shift schedule, Monday through Sunday, in a 24/7 operation. Excellent communication skills. • Professionalism and reliability. • Strong sense of accountability. • Ability to adapt to a dynamic and fast-paced work environment. What We Offer ✅ Competitive and stable compensation package (€1,600 gross monthly salary) ✅ Immediate hiring opportunities ✅ Full-time employment ✅ Hybrid working model (WFH/WFO) ✅ Ongoing training and support ✅ Career development opportunities ✅ Modern and collaborative work environment ✅ Easy access via Metro and Tram transportation