BERT OGDEN BMW SERVICE ADVISOR
Bert Ogden Auto Group
| Company | Bert Ogden Auto Group |
| Category | Customer Support |
| Location | Pharr |
| Remote | On-site (inferred) |
| Employment | Not stated |
| Level | Not stated |
| Salary | Not stated by the employer |
| Posted | 23 Apr 2026 |
| Last verified | 8 Aug 2026 |
| Source | Employer ATS (paylocity) |
Description
Description
SUMMARY
The Service Advisor is responsible for scheduling service work in the service department and for selling additional needed service to customers.
FULL-TIME
ESSENTIAL DUTIES
• Greet customers in a timely, friendly and communicate to determine the nature of the mechanical problem.
• Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications, using maintenance menus.
• If additional work is needed, explain the details to the customers, including the additional cost and time consideration.
• Follow up progress of each repair order during the day. Contact customers by telephone regarding changes in the estimate or time promised. Record changes on repair order in approved fashion.
• Handle telephone inquiries regarding work in process & appointments and return phone calls promptly. Deliver vehicles to customers and answer any questions.
QUALIFICATIONS
• General knowledge of mechanical operations.
• Sales experience preferred.
• Excellent oral and written communication skills.
Requirements
Requirements
• Must have a valid Texas Driver’s license with an acceptable and safe driving record.
• Must be 21 years old or older.
• Must pass a drug test screening.
• Must pass a background check screening