Banquet Houseperson
StepStone Hospitality Inc.
| Company | StepStone Hospitality Inc. |
| Category | Hospitality |
| Location | Charlotte |
| Remote | On-site (inferred) |
| Employment | Not stated |
| Level | Not stated |
| Salary | Not stated by the employer |
| Posted | 29 Jun 2026 |
| Last verified | 7 Aug 2026 |
| Source | Employer ATS (paylocity) |
Description
Description
We are looking for an ambitious and fun individual to join our hard-working banquets team at the Le Meridien | Sheraton Charlotte Hotel Complex. Our goal is to enhance the customer experience by having an enthusiastic staff to ensure event guests are well taken care of!
• Ensure that details are followed from the banquet event order (BEO)
• Provide guests with the finest quality of service at all times and in a warm and enthusiastic manner
• Ensure that the banquet area is maintained in a clean, organized, and safe condition
• Ensure that at the close of a function and at the end of the workday, all banquet rooms are cleared and securely locked, and ensure all equipment is stored in the designated area
• Always be present in room and greet guests upon arrival
• Submit maintenance requests to the engineering department for broken or damaged equipment
• Assist staff with room set ups, food service, and clean up when necessary
• Comply with health and safety regulation and act in line with company policies and licensing laws
• Maintain equipment in good condition
• Report on any shortages, damages or security issues
• Handle reasonable guests' complaints/requests and inform others when required
$15.00 + tips!
FREE Lunch and FREE Parking.
Requirements
Skills to be successful in this role would include:
• Ability to work independently and remain motivated
• Smile
• Proven working experience in relevant field
• Helpful with customer service
• Professionalism along with speed and attention to detail
EOE - All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.