Job Opportunities API

WHAT THIS ROLE WILL DO • Responsible for greeting guests and scanning guest tickets, managing guest access issues, and escalating to a supervisor/manager when appropriate • Operate ticket scanners, printers, other equipment as needed • Deliver exemplary customer service to maintain customer loyalty • Maintain order and ensure adherence to safety rules • Refuse admittance to undesirable persons or persons without correct tickets or passes • Examine tickets or passes to verify authenticity or designation, using criteria such as seating location, color or date issued, and direct appropriately WHAT THIS PERSON WILL BRING Required : • Acute sense of judgment, tact, and diplomacy • A strong sense of teamwork and ability to execute programs • Ability to work late hours • Flexible schedule • 3 years' work experience interacting with people in a positive environment • Read, write, and speak English fluently • Must be able to lift or move up to 25 lbs. using proper lifting techniques • Tolerance of all cultures, music, and art forms Preferred : • Cash handling experience • Experience recognizing valid IDs • Experience in a live music environment • Experience using metal detection equipment • EMT or other medical background Physical Demands/Working Environment : • Working environment is fast paced, often loud and stressful • Position requires extended periods of prolonged standing and working on your feet • Must be able to lift or move up to 25 lbs. using proper lifting techniques