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The Operation COO STO team is driving Group Operations' transformation and data agenda through data governance, regional data initiatives, transformation project delivery, and strategic financial management. This promotes a data-driven culture, ensures responsible data usage, and supports sustainable operational improvements. Key focus area include: • Driving Operation Model Transformaiton (OMT) • Driving TW Ops Data & AI goverance framework through Data ownership, Data understanding and Data & AI risk management • Enhancing employee journey (EJ) by leveraging AI capabilities, automation tools and employee sourvey insights • Supporting business strategy to deliver good outcome • Dialing up innovation Responsibilities Driving Operation Model Transforamtion • Roll out transformation initiatives and deliver better outcomes • Priorities and scale new OMT opportunies aligned with Regional and Business priorities • Innovation on solutioning to ensure it translate into tangible business value • Influence the organistaion to adopt transformation mindset Driving TW Ops Data & AI goverance framework • Improve data value and utility, ensuring consistent adherence to policies and standards for all data initiatives, and acting as a proxy for the Data Owner. • Working with Regional/Country data managment team in location, ensuring relevant governance framework for effective policy  implementation. • Defining the target operating model and business/support unit specific roles • Adopting consistency and compliance with PURE principle, process, also conducting regular review of assessment quality on PURE use cases to ensure assessment result is aligned the quality guidelines. • Collaborate closely with regional teams to review, refine and implement the principle and process Strengthen Organisation Capability and Culture • Transform a next-generation workplace powered by Agentic AI • Lead continuous improvement of the employee journey among TW Ops • Providing strong corss functions support among the team Requirements • Minimum 5-7 years of experiences in data management, governance, or a related field, preferably in the banking or financial services industry • Strong understanding of data management principles, data governance frameworks, and data quality management • Proficient in data analysis, reporting, and visualization tools • Excellent problem-solving, critical thinking, and decision-making skills • Proven track record of leading and delivering successful data-driven initiatives and projects • Ability to work collaboratively with cross-functional teams and stakeholders Location: Taipei Hub -11F Job: Risk Management Schedule: Regular Employee Status: Full time