Job Opportunities API

Description Schumacher Automotive Group in West Palm Beach is seeking a Full-Time Service Coordinator! Are you a customer service pro? Do you have a vision for creating positive experiences with clients? The Client Care Service Coordinator responds to customer inquiries and ensures that the dealership actualizes its maximum profit potential. Your Responsibilities & Essential Job Duties: • Handle incoming calls to the Service Drive: as a liaison answering customer and call center questions, making appointments, taking messages for Service Advisors, inform customers of status of their vehicles. • Utilize Text2Drive when communicating with customers. • Assist Service Advisors on follow up calls to customers on the status of their vehicles or notify them when vehicle is or will be ready for pick up. • Thorough knowledge of products and services offered at Schumacher Auto Group. • Must work with flexible scheduling including Saturday availability • Work with the management team to be informed of any changes in company/manufacturer policies. • Be an excellent CSI Liaison for the service department for any issues. • Build sustainable relationships of trust through open and interactive communication. • Follow all safety and security procedures Requirements Education and Requirements: • High School diploma or equivalent. • 1+ years experience in a fast paced customer service environment. • Proficient computer skills; experience using word, excel and other MS products. • Excellent communicator to support relationships with all staff, clients, visitors. • Must be available to work Weekdays and Saturdays. • Experience in CDK Software highly preferred. • Ability to read/write and speak Spanish is a plus. • Must have reliable transportation on a daily basis.