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Automotive Call Center Representative

sonsautogroup
Companysonsautogroup
CategoryCustomer Support
LocationMcDonough
RemoteOn-site (inferred)
EmploymentNot stated
LevelEntry
SalaryNot stated by the employer
First seen24 Jul 2026 (the employer did not state a posting date)
Last verified10 Aug 2026
SourceEmployer ATS (bamboohr)
Applications are handled by the employer, not by us.Apply on the employer's site →
Description
Automotive BDC Associate SONS Auto Group  is looking for an  Internet Sales Associate for our busy call center. We treat each customer's needs with concern and have a loyal customer base. SONS Auto Group has achieved tremendous growth over the past few years. If you are ready to make a positive change in your life and want to be considered for this exciting position, apply immediately! All applications will be kept in strict confidence. What We Offer: • Employee & Family purchase program • Medical and Dental Insurance • 401(k) • Paid Vacation • A fair and safe family-run business environment Responsibilities: • Answer customer calls and establish follows-up with service appointments • Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates • Provide customers with initial product information & direct them to the appropriate dealership resources • Present initial financing options based on customer needs • Follow up with leads that are not ready to make an appointment or no-show • Participate in team & process development sessions – keeping positive relationships with teammates, sales teams and dealership management • Utilize CRM tracking system daily Qualifications: • At least one previous role based in strong customer service experience • Team player attitude • Prompt and courteous • Enthusiastic personality • Must have strong computer skills • Willing to submit to a pre-employment background check & drug screen SAGCS104