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Automation and Workflow Architect

smart-pa
Companysmart-pa
CategoryEngineering
LocationUK and Edinburgh Head Office
RemoteOn-site (inferred)
EmploymentNot stated
LevelLead
SalaryNot stated by the employer
Posted30 Jun 2026
Last verified4 Aug 2026
SourceEmployer ATS (personio)
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Description
The Role As an experienced Automation & Workflow Architect, you’ll require deep expertise in systems thinking and process mapping. Moving a level above early-career execution, the successful candidate will look beyond isolated tasks to architect solutions across workflows using Gemini and API integrations. The industry expectation is that you will bring a native understanding of prompt engineering for automation. This role suits someone who combines strong technical capability with a proactive, problem-solving mindset and enjoys turning ideas into practical solutions. You’ll work closely with operational teams and stakeholders to map out system logic, identifying core commonalities across the account to structure our strategic workflow priorities. Additionally, you will be expected to utilise data tools to quantitatively track, measure, and present the clear ROI results of your solutions to leadership. Key Responsibilities This is a fast-paced, impact-driven role where innovation, ownership and continuous improvement are key. Workflow Architecture & AI Integration Automation & Solution Development Designing and implementing automation tools and workflows to improve efficiency  Developing scalable, sustainable solutions across business functions  Translating operational challenges into practical technical solutions  Supporting the development and optimisation of internal systems and processes  Process Improvement & Innovation Identifying inefficiencies and opportunities for automation  Recommending and implementing smarter ways of working  Supporting continuous improvement initiatives across teams and services  Leveraging technology to reduce manual effort and improve consistency  Stakeholder Collaboration Working closely with teams and stakeholders to understand operational requirements  Providing technical guidance and support throughout automation projects  Communicating ideas, progress and recommendations clearly and effectively  Performance & Optimisation Monitoring the effectiveness and reliability of automation solutions  Troubleshooting issues and implementing improvements where required  Supporting the ongoing evolution of tools, systems and workflows What We’re Looking For You’ll thrive in this role if you: Enjoy solving problems and improving how things work Have strong technical, data architecture and analytical capability Are a natural systems thinker who looks at end-to-end organisational logic rather than individual isolated tasks. Have a mindset that thinks quantitively, to prove the commercial and operational ROI of your work. Are confident working across both technical teams and business leadership Communicate clearly and work effectively with stakeholders Take ownership and approach projects proactively with a strategic mindset Are curious, adaptable and motivated by continuous improvement Experience We hire for attitude as much as experience. A growth mindset and strong sense of accountability go a long way. Essential Proven Experience: 4–6 years’ established professional experience in a technology-focused or workflow automation environment  Process Mapping & Systems Thinking: Demonstrable experience in workflow mapping, process logic design, and the use of data schemas to identify business commonalities. AI Architecture & Integration: Practical experience building integrated solutions across AI platforms, utilising prompt engineering for automation and connecting systems via APIs. Data & ROI Analytics: Proven ability to use data tools to measure, track, and quantitatively present automation performance metrics. Experience across the full application lifecycle (design, build, deploy, maintain)  Strong programming experience (e.g. JavaScript, Python, Java or similar)  Solid understanding of SQL databases, data modelling and query optimisation  Strong analytical and problem-solving skills  Confidence working with multip